Fitbit question

i just bought myself a Fitbit today and I am having troubles with it. It is syncing but it will not pullover my excerice calories burned. I did take a look at some others diaries and it shows as Fitbit calories......what am I missing??

Replies

  • Ladytrajedi
    Ladytrajedi Posts: 16 Member
    Mine is messing up as well and I'm kinda irritated by that... Thinking about moving on to another app
  • icck
    icck Posts: 197 Member
    I found it didn't want to set up. I just unsynced and synced it back on a couple of times, eventually it connected and I've had no issues since. :)
  • grwrn
    grwrn Posts: 184 Member
    Try going to MFP menu and choose Steps. Then choose Fitbit Tracker as your device if you haven't already done so to see if this helps.
  • editorgrrl
    editorgrrl Posts: 7,063 Member
    Connect your accounts at http://www.myfitnesspal.com/fitbit

    Set your goal to .5 lb. for every 25 lbs. you're overweight: http://www.myfitnesspal.com/account/change_goals_guided

    Enable negative calorie adjustments: http://www.myfitnesspal.com/account/diary_settings

    In the MFP app, go to More > Steps and choose Fitbit.

    Ignore your Fitbit calorie goal and follow MFP's, eating back your adjustments. No need to log any step-based activity—your Fitbit is tracking it for you. Log non-step exercise (like swimming or biking) either in Fitbit or in MFP—never both. Exercise logged in MFP overwrites your Fitbit burn during that time.

    You can learn more in the Fitbit Users group: http://community.myfitnesspal.com/en/group/1290-fitbit-users
  • Jokersurv
    Jokersurv Posts: 75 Member
    I sent mine back it would not sync will look into something else
  • earlnabby
    earlnabby Posts: 8,177 Member
    There is a glitch in MFP. Many people who have had no problems for a long time are suddenly having issues getting the calories earned to show up in their diary. Mine finally worked yesterday after several days of not working. I have had my Fitbit for 18 months now and never had this problem before. MFP needs to fix it.
  • editorgrrl
    editorgrrl Posts: 7,063 Member
    earlnabby wrote: »
    There is a glitch in MFP. Many people who have had no problems for a long time are suddenly having issues getting the calories earned to show up in their diary. Mine finally worked yesterday after several days of not working. I have had my Fitbit for 18 months now and never had this problem before. MFP needs to fix it.

    From the Help section: http://myfitnesspal.desk.com/customer/portal/articles/2095364--fitbit-sync-delays-8-15-15-
    It appears that some of our members are experiencing a delay with their Fitbit sync. We are working on finding the cause of the issue and will work with Fitbit to resolve the problem. At this time, relinking the accounts will not help to resolve the issue, and may actually cause further delays in the sync.