Not tracking steps Fitbit my fitness pal

cdees1993 · August 2015

i have a Fitbit charge hr and have installed the app and connected to my fitness pal. It still shows 0 steps in my fitness pal. How do I get it to show up?

editorgrrl · August 2015

Disconnect your accounts at http://www.myfitnesspal.com/fitbit

Delete both apps. Restart your device, and reinstall both apps. Reconnect your accounts. In the MFP app, go to More > Steps and choose Fitbit.

Enable negative calorie adjustments: http://www.myfitnesspal.com/account/diary_settings

You can learn more in the Fitbit Users group: http://community.myfitnesspal.com/en/group/1290-fitbit-users

editorgrrl · August 2015

From the Help section: http://myfitnesspal.desk.com/customer/portal/articles/2095364--fitbit-sync-delays-8-15-15-

It appears that some of our members are experiencing a delay with their Fitbit sync. We are working on finding the cause of the issue and will work with Fitbit to resolve the problem. At this time, relinking the accounts will not help to resolve the issue, and may actually cause further delays in the sync.

rachelann92114 · August 2015

When that happens to me, I got to my Fitbit app and sync. Then back to mfp and it will sync them. It's a pain but it works.

Not tracking steps Fitbit my fitness pal

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