Where is the step data graphs on the main website?

SpideRaY
SpideRaY Posts: 12 Member
in Introduce Yourself
I use the MFP app on my android and track my UP steps this works fine I can see the daily steps on the home page and my previous step data on the progress screen. However there seems to be no option to view my step data on the main website @ http://www.myfitnesspal.com/reports

Replies

  • CyberTone
    CyberTone Posts: 7,337 Member
    I use Fitbit and some data including steps are being transferred to the Reports section of MFP. Since it works with another activity tracker, it is possible that the issue is with the Jawbone UP software not set up to send the data to MFP; but I am only guessing.
    You could open a Case with Customer Support on the MFP Help pages...
    https://myfitnesspal.desk.com/customer/portal/emails/new

    hhu2f0yk5yfl.jpg
  • SpideRaY
    SpideRaY Posts: 12 Member
    edited August 2015
    Thanks for your post however I can only see my step progress on the MFP app. On the website I have Weight and Body Fat % these came over from linking in to the Withings Health Mate @ https://healthmate.withings.com . I added Neck, Waist and Hips myself using the check in function @ http://www.myfitnesspal.com/measurements/check_in I have tried to add UP Steps data using your example in an attempt to bring this through however this won't bring the actual data in to the website progress I can add it manually but surely this is not what I have to do?. I am sure that I am not the only Jawbone UP users for which this is a problem ? 6tqhjkfw8jcm.png

  • CyberTone
    CyberTone Posts: 7,337 Member
    I didn't create those Fitbit custom measurements. They were created automatically when I linked MFP to Fitbit. If you are not seeing them, then the software developers at Jawbone UP or Withings Health Mate have not taken advantage of the MFP API software development code. I would suggest you contact your fitness tracker customer support to request the feature.
  • SpideRaY
    SpideRaY Posts: 12 Member
    edited August 2015
    Cheers CyberTone I will look into it however I am pretty sure that the Withings app did create the Body Fat % it seems strange that the MFP app progress chart shows the Jawbone Steps an the main website doesn't. :/ You live and learn thanks for your help anyway. It seems that some trackers integrate more that others.

    ep24xtfys5ue.jpg

Categories