syncing fitbit to mfp problems

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chuckyjean
chuckyjean Posts: 201 Member
in Getting Started
Wasn't sure where to post this but is anyone else having problems syncing fitbit to mfp today? I have 3000 steps in so far and they are not transferring over.

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  • chuckyjean
    chuckyjean Posts: 201 Member
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    it's working now
  • racheladkins2002
    racheladkins2002 Posts: 211 Member
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    Mine still isn't syncing. Did you do anything to get it back or did it just start on its own?
  • chuckyjean
    chuckyjean Posts: 201 Member
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    Well it started working but now it isn't again. Problem must be in their end
  • goldenglow90
    goldenglow90 Posts: 44 Member
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    At least it's not just me. I stupidly reinstalled mfp all and now have no data at all until it syncs again :(
  • mommyshortlegs
    mommyshortlegs Posts: 402 Member
    edited January 2016
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    Yes, I've had issues since this morning despite revoking MFP's access to the Fitbit, reconnecting the accounts, reinstalling the MFP app twice, etc.; regardless of what I tried the adjustment counts steps but calories remain 0, neither negative or positive adjustments. I've forced-synced both apps throughout the day and still no improvement; in fact now the steps MFP recognizes are lagging behind compared to the Fitbit, which does suggest some sort of server issues on MFP's end. I filed a ticket with MFP tech support around 9:00 AM; no responses from the team yet.
  • jacksonpt
    jacksonpt Posts: 10,413 Member
    edited January 2016
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    MFP has frequent sync problems with many devices. If it isn't working, just give it some time. If it is working, just give it some time.
  • djmanos65
    djmanos65 Posts: 75 Member
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    There was a blog post from MFP that said they were having issues this morning with delayed syncing...
  • mommyshortlegs
    mommyshortlegs Posts: 402 Member
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    http://myfitnesspal.desk.com/customer/en/portal/articles/2272192-fitbit-sync-delay-1-4-16
  • chuckyjean
    chuckyjean Posts: 201 Member
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    thanks
  • wmphimu
    wmphimu Posts: 77 Member
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    Thanks - I just came over to ask the same question - glad it isn't just me! :)
  • JustMissTracy
    JustMissTracy Posts: 6,338 Member
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    My food isn't moving over today, but my calorie burn seems to be fine.....any ideas? Also, I've had the Flex since Christmas, and it hasn't logged my sleep even once. I called Fitbit, but the guy was just as perplexed as I am. Any advice would be appreciated!!
  • PMATLANTA
    PMATLANTA Posts: 13 Member
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    I don't use Fitbit, but I cannot seem to get my Jawbone Up2 to sync
  • chuckyjean
    chuckyjean Posts: 201 Member
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    JustMissTracy wrote: »
    My food isn't moving over today, but my calorie burn seems to be fine.....any ideas? Also, I've had the Flex since Christmas, and it hasn't logged my sleep even once. I called Fitbit, but the guy was just as perplexed as I am. Any advice would be appreciated!!

    my sleep gets logged but all screwed up, it does it in shifts it seems. I sleep from 10 - 1, then next line sleep from 1:30 - 5. Weird.

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