Fitbit sync down?

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ActuarialChef
ActuarialChef Posts: 1,413 Member
in Fitness and Exercise
My fitbit hasn't synced with MFP for about 5 hours... Anyone else??

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  • makattack220
    makattack220 Posts: 219 Member
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    Me too. Have tried restarting both apps but Fitbit is syncing fine and MFP is not updating.
  • ybee1991
    ybee1991 Posts: 106 Member
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    Same.
  • couda76
    couda76 Posts: 1 Member
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    My Fitbit has never synced properly with my MFP Windows phone app. I always have to disconnect the Fitbit from the MFP account and then reconnect it to get an exercise credit. Anyone else have this issue?
  • msteele098
    msteele098 Posts: 3 Member
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    My steps finally synced within the last half hour, but the step count under my summary disappeared
  • hard2bfit
    hard2bfit Posts: 11 Member
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    The sync feature is definitely not working on my fitbit with the MFP app. Not sure it's a phone issue. I don't think this feature is working..it should be seamless. I'm inputting my stats manually
  • londonanni
    londonanni Posts: 5 Member
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    I've recently got a Fitbit HR and synced it to MFP but the foods I log in MFP don't sync to Fitbit and the exercise my Fitbit is recording isn't recognised by MFP.
  • minniestar55
    minniestar55 Posts: 346 Member
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    There was a problem yesterday, it's in the help desk, but I think it's fixed now. My Charge HR is syncing across fine now.
  • ActuarialChef
    ActuarialChef Posts: 1,413 Member
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    minniestar55 wrote: »
    There was a problem yesterday, it's in the help desk, but I think it's fixed now. My Charge HR is syncing across fine now.

    Yep, this is all I was referring to. Mine synced up last night at 11:20pm-ish.
  • Abakan
    Abakan Posts: 361 Member
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    Only had my fitbit 2 days and now it won't sync with my phone since 7.30am this morning. Been to the trouble shooting page, everything is turned on that should be, so feeling very frustrated.
  • ActuarialChef
    ActuarialChef Posts: 1,413 Member
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    Abakan wrote: »
    Only had my fitbit 2 days and now it won't sync with my phone since 7.30am this morning. Been to the trouble shooting page, everything is turned on that should be, so feeling very frustrated.

    It appears that sometimes MFP and fitbit.com don't sync when we want them to. Give it a few hours, mine didn't sync for almost 7 hours yesterday but eventually synced up just before midnight.
  • BillyWhiskers
    BillyWhiskers Posts: 1 Member
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    They've turned off syncing, apparently.

    https://myfitnesspal.desk.com/customer/en/portal/articles/2272192-fitbit-sync-delay
  • neversaynever_43
    neversaynever_43 Posts: 59 Member
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    wthynes wrote: »
    They've turned off syncing, apparently.

    https://myfitnesspal.desk.com/customer/en/portal/articles/2272192-fitbit-sync-delay

    Thanks for the info! Had my Fitbit since May. Only the last few days have been a problem.
  • rosebette
    rosebette Posts: 1,659 Member
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    Great, I did yoga and walked a mile in subfreezing temps, but I get 88 activity calories because it hasn't sync'd since this morning.
  • ActuarialChef
    ActuarialChef Posts: 1,413 Member
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    Sync is up, at least for now!
  • woofer00
    woofer00 Posts: 123 Member
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    It's gone up and down in the past. It will typically catch up over time, but if you're using steps to estimate calories in/out, use the fitbit offset in the exercise tab from another day with a similar number of steps to mentally adjust the current day. Unless you're comparing a running day to a walking day, it's reasonably close enough.
  • PepeLPew
    PepeLPew Posts: 92 Member
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    It's back up.

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