Garmin Connect and MFP syncing issues

Chiqui74
Chiqui74 Posts: 72 Member
edited November 13 in Fitness and Exercise
Is anyone having trouble getting their calorie log from MFP and the Calorie In/Out section of Garmin Connect to sync? I bought a FR 235 a few days ago to replace my Fitbit Charge HR and I'm about to throw it against the wall!
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Replies

  • MeanderingMammal
    MeanderingMammal Posts: 7,866 Member
    Mine has been fine, there was platform maintenance on Saturday though.
  • apennock
    apennock Posts: 49 Member
    Me too. Just purchased as well. It is syncing exercise calories to mfp though. Who knows? I'm giving it a bit more time to figure it out since this is my first day logging with the new watch.
  • greghenley1
    greghenley1 Posts: 90 Member
    Everything seems to be working fine for me. Garmin Connect was down for Maintenance on Saturday/Sunday. other than that no problems.
  • 19ALW75
    19ALW75 Posts: 1 Member
    Garmin Connect and MFP are not syncing for me either. I disconnected from both sides and reconnected but it didn't help. Still searching for a fix.
  • aragon160
    aragon160 Posts: 4 Member
    I am having the same issue with calorie in/out with MFP and Garmin Connect. It worked yesterday however, it has stopped working today. This is on iOS ... attempted to reboot the mobile device, re-link the app, log calories via connect app, re-sync form both apps. Nothing has worked.
  • Chiqui74
    Chiqui74 Posts: 72 Member
    I've tried all that and still nothing. It doesn't work on the web version of Connect or the iOS version.
  • aragon160
    aragon160 Posts: 4 Member
    One thing to note, is that there was a firmware revision (SW:3.00)for my vivosmart HR that was installed today... not sure if it could or would have anything to do with the issue
  • krazgrl
    krazgrl Posts: 86 Member
    I've noticed that it syncs better when you open up the Garmin Connect app, sync your data, then open MFP, then close/quit Garmin Connect and reopen it when MFP is still running in the background. :joy:

    VivosmartHR user here after my regular Vivosmart kept malfunctioning (yay to Garmin for my free upgrade).
  • vanderlipr
    vanderlipr Posts: 1 Member
    Yep, same here. No joy on the syncing of calorie data to Garmin Connect. I am getting the data from GC to MFP. I have tried all the usual things but am coming up empty handed. Just have to wait and see if it corrects itself with the next updates.
  • 20yearsyounger
    20yearsyounger Posts: 1,630 Member
    it has been iffy for me lately. I had to refresh multiple times for it to see something on the web. luckily my active calories are coming over to MFP
  • Chiqui74
    Chiqui74 Posts: 72 Member
    I have nothing coming over to MFP.
  • luvimama
    luvimama Posts: 1 Member
    My calories were syncing on Saturday to GC... but not for the last two days....
  • Chiqui74
    Chiqui74 Posts: 72 Member
    I'm gonna give it a few more days to sort itself out. If the shenanigans continue, I'll go back to the Fitbit for everyday tracking.
  • Debkosar
    Debkosar Posts: 2 Member
    I am also having issues today with My Fitness Pal and Garmin not synching! I can see the correct data in my summary on My Fitness Pal but the calories are not synching over the Garmin. Very frustrating!!
  • Debkosar
    Debkosar Posts: 2 Member
    I am also getting data from GC to MFP but not from MFP to GC
  • 20yearsyounger
    20yearsyounger Posts: 1,630 Member
    Chiqui74 wrote: »
    I'm gonna give it a few more days to sort itself out. If the shenanigans continue, I'll go back to the Fitbit for everyday tracking.
    Hopefully it works out for you. I love the fitbit challenges (which I still do) but I found my garmin calorie adjustments to be more accurate for me.
  • YeaYeaPueblo
    YeaYeaPueblo Posts: 68 Member
    Debkosar wrote: »
    I am also getting data from GC to MFP but not from MFP to GC

    Ditto! Very frustrating! It did this a few days ago as well, but ended up connecting in the evening. My GC has been extremely fickle. It keeps showing I have 0 steps for the day (I ran 8 miles today) and 0 miles on the leaderboards. So annoying. Hopefully it's some bug that the software developers are working through. I had an update install on my Garmin forerunner 235 today or yesterday. That might be the problem.
  • amak268
    amak268 Posts: 1 Member
    Well maybe it is not MFP problem if you see in reports/activities/calories you will see MFP sends the data correctly but in Garmin calories in/out doesn't show it so maybe it is Garmin problem
  • no66no66
    no66no66 Posts: 2 Member
    Having the same issues with calories syncing from MFP to GC. Activities are syncing, but no calories. Syncing between my Fenix3 and GC goes well.
  • coreyreichle
    coreyreichle Posts: 1,031 Member
    Occasionally, I had to unlink/relink to get updates flowing again.
  • no66no66
    no66no66 Posts: 2 Member
    I did the same a couple of times, reinstalled both apps....still the same issue.... :-(
  • smithangela443
    smithangela443 Posts: 1 Member
    Same issue for me. Garmin cannot get calories from food logged in MFP and MFP is not getting steps logged by Garmin. Very frustrating that they aren't communicating they way they should.
  • 20yearsyounger
    20yearsyounger Posts: 1,630 Member
    I just did a synch and here is where I am at
    - Activities logged in MFP transferred to GC - Yes
    - Steps logged in GC transferred to MFP - Yes
    - Leader board activity shown as expected - Yes
    - Food logged in MFP transferred to GC (CICO Page) - No
    - Steps shown in GC transferred to MFP - Yes
    - Expected calorie adjustment occurs in MFP - Yes (I haven't done enough yet to override my entered activities in MFP)
  • Chiqui74
    Chiqui74 Posts: 72 Member
    I just checked and everything seems to be working. Is see my activity on MFP and now I see my calorie intake from MFP over on GC. Yay! It wasn't working earlier.
  • 20yearsyounger
    20yearsyounger Posts: 1,630 Member
    Good deal!My calorie intake shows up as well.
  • aubreytoe
    aubreytoe Posts: 35 Member
    I was really struggling with mine yesterday but today seems to be working much better!
  • Chiqui74
    Chiqui74 Posts: 72 Member
    20yearsyounger wrote: »
    I just did a synch and here is where I am at
    - Activities logged in MFP transferred to GC - Yes
    - Steps logged in GC transferred to MFP - Yes
    - Leader board activity shown as expected - Yes
    - Food logged in MFP transferred to GC (CICO Page) - No
    - Steps shown in GC transferred to MFP - Yes
    - Expected calorie adjustment occurs in MFP - Yes (I haven't done enough yet to override my entered activities in MFP)

    How do you see your steps on MFP?
  • aragon160
    aragon160 Posts: 4 Member
    All is working for me again too! Just checked and calories "consumed" in connect is showing up now.
  • YeaYeaPueblo
    YeaYeaPueblo Posts: 68 Member
    Bummer! Am I the only one who is still having syncing problems?? Mine will not sync at all anymore. MFP won't sent calorie intake info over to GC, and GC won't sent over any exercise info to MFP. Why can't they play nice? I'm SO frustrated right now.
  • aragon160
    aragon160 Posts: 4 Member
    edited March 2016
    Did you try disconnecting and then reconnecting the apps? Also, try making sure MFP and Connect are at current revisions..
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