FITBIT CHARGE ISSUES AND QUESTIONS

mikejdeleon85
mikejdeleon85 Posts: 81 Member
edited November 30 in Fitness and Exercise
how could I get the most accurate readings on my fit bit charge?

I work a desk job warehouse supervisor so I am on my feet here and there riding a forklift as well and noticed the fit bit picks up my driving as steps even when am driving my car .

can anyone help out with this.

also ive had my charge for about 3 weeks and it does not keep a a charge longer then a day and a have even while I charge it when I am in the shower or on my lunch break .

I also picked up a fit bit blaze and notice the count was pretty identical so don't think the hrm is much of a of a difference .

Thanks

Replies

  • dthorsgard
    dthorsgard Posts: 4 Member
    I have app on cell called Drive Bit so every time I get n our pickup, vehicle with others or my 18 wheeler I start that an them stop ..
    It doesn't track moving in get like that.

    I got a benefit and it don't seem to hold charge an it never wants to sync all say like my overtime did.
    I need call an complain as its awful
  • MTDDS18
    MTDDS18 Posts: 62 Member
    I read that you can go on the FitBit dashboard and log "driving" as an activity and put in what times you were driving and fitbit will remove the steps it picked up in that time.

    As far as the holding charge issue, contact FitBit support and they will most likely send you a replacement at no charge. They have good customer service in that regard.
  • 7elizamae
    7elizamae Posts: 758 Member
    edited March 2016
    I just aim for more like 13,000 steps a day -- this assumes that the FitBit just gives an estimate rather than a precise step count. But I'm going to check out the dashboard and look for the "driving" option now that MTDDS18 filled me in. :)

    Mine holds a charge for about 4 days. I'd send it back if it only lasted one day.
  • mikejdeleon85
    mikejdeleon85 Posts: 81 Member
    MTDDS18 wrote: »
    I read that you can go on the FitBit dashboard and log "driving" as an activity and put in what times you were driving and fitbit will remove the steps it picked up in that time.

    As far as the holding charge issue, contact FitBit support and they will most likely send you a replacement at no charge. They have good customer service in that regard.
    dthorsgard wrote: »
    I have app on cell called Drive Bit so every time I get n our pickup, vehicle with others or my 18 wheeler I start that an them stop ..
    It doesn't track moving in get like that.

    I got a benefit and it don't seem to hold charge an it never wants to sync all say like my overtime did.
    I need call an complain as its awful

    Just downloaded the app thanks
  • mikejdeleon85
    mikejdeleon85 Posts: 81 Member
    MTDDS18 wrote: »
    I read that you can go on the FitBit dashboard and log "driving" as an activity and put in what times you were driving and fitbit will remove the steps it picked up in that time.

    As far as the holding charge issue, contact FitBit support and they will most likely send you a replacement at no charge. They have good customer service in that regard.

    OK I'll have to look for that .

    OK thanks I'll have to contact them .

    Thanks
  • mikejdeleon85
    mikejdeleon85 Posts: 81 Member
    7elizamae wrote: »
    I just aim for more like 13,000 steps a day -- this assumes that the FitBit just gives an estimate rather than a precise step count. But I'm going to check out the dashboard and look for the "driving" option now that MTDDS18 filled me in. :)

    Mine holds a charge for about 4 days. I'd send it back if it only lasted one day.

    Do u usually get a full charge for those 4 days to last?
  • minniestar55
    minniestar55 Posts: 350 Member
    There's a FitBit group here, loads of good info there, look for it in Groups area.
  • mikejdeleon85
    mikejdeleon85 Posts: 81 Member
    thanks all,
    I just spoke to fit bit this mourning and a replacement is in the mail.

    the battery was messed up very low voltage and went from 100% to 60% in 7 hours according to the stats the rep was looking at
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