Using Help on mfp what a joke

chulipa
chulipa Posts: 650 Member
edited December 2024 in Health and Weight Loss
I told them last week that my news feed was gone and all I got back from them was go to FAQ since they are backed up what kind of help is that. Does anyone know how to fix this or is anyone else having the same problem. I did uninstall the app twice and reinstalled it but that didn't help

Replies

  • positivepowers
    positivepowers Posts: 902 Member
    edited May 2016
    From the main page go to settings -> diary settings and make sure the "show news feed on the home page" box is checked. That should solve the problem.

    ETA: I have used the FAQ site many times and it's always been very helpful.
  • chulipa
    chulipa Posts: 650 Member
    I can go to it from home but on friends it now only has friends and request
  • kshama2001
    kshama2001 Posts: 28,055 Member
    chulipa wrote: »
    I can go to it from home but on friends it now only has friends and request

    From Friends (http://www.myfitnesspal.com/friends ) I only see friends as well. I get my newsfeed by clicking Home ; sounds like you do as well so your problem is solved.

    As for the auto-response email you received - that's a common way to try to help people until an actual person can answer your email. There have been a lot of bugs lately so I'm not surprised Support is back up.
  • rileysowner
    rileysowner Posts: 8,375 Member
    I would suggest clearing cache and cookies and see if that helps. It is usually my first move when I have a website problem that is unique to me.
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