Polar FT7 Connection Issue- need advice

amysuemartin718
amysuemartin718 Posts: 99 Member
edited December 2 in Fitness and Exercise
I've had my HRM for about 5 years now and haven't had any major problems with it until now. It always loses connection after wearing it for about 15 minutes. Ive made sure I'm wearing it properly and the connectors are wet. Do you think I need a new strap? I'm not sure if I want to change to a different type of HRM- like a fit bit or garmin. Any advice?

Replies

  • mom23nuts
    mom23nuts Posts: 636 Member
    Does it go blank or just say check heart rate like mine does. Either way put a new battery in both the monitor and watch . I was told to wash the strap in the washing machine in a delicates bag on delicate cycle. Sweat builds up and blocks the signal. If it still won't work call polar. They stand behind their stuff even past warrantee and at least can accept it in for further testing.
  • amysuemartin718
    amysuemartin718 Posts: 99 Member
    Yes, it get the check heart rate on the watch. I have new batteries in both. I just washed the strap with dish soap hoping it will help and letting it hang dry. will try and see what happens. Im just glad to know it's not me that it is happening to. it seems to be a popular problem. Will let you know what happens. Thanks!!
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