Fitbit not syncing

em030
em030 Posts: 11 Member
edited November 13 in Fitness and Exercise
Anyone else having issues their Fitbit not syncing with their fitness pal today? I unsynced both of them and then tried connecting again now it's saying access token failed on mfp. It's driving me crazy!!

Replies

  • MsMocha59
    MsMocha59 Posts: 1 Member
    Yes, the Fitbit is not syncing. I saw a post and it said they are aware and working on it. They also said "not to disconnect and reconnect" as this will not fix it. :-(
  • em030
    em030 Posts: 11 Member
    Oh darn haha thank you! @MsMocha59
  • GuineaKitty
    GuineaKitty Posts: 97 Member
    Mine isn't syncing either I came here to see if others had this issue. I hope its fixed soon.
  • razberri530
    razberri530 Posts: 6 Member
    Same here, been 2 days now..
  • fscurtis11
    fscurtis11 Posts: 1 Member
    Same here was wondering if it was just me.
  • carter_katie
    carter_katie Posts: 1 Member
    Same, just noticed it. My food is still syncing to my Fitbit app, but steps aren't syncing with myfitnesspal.
  • glitteryjes
    glitteryjes Posts: 3 Member
    It's working now. I was able to resync my Fitbit and my food calories show up in my Fitbit now
  • breezy579
    breezy579 Posts: 1 Member
    Still not working with the steps though.
  • BellaBoo135
    BellaBoo135 Posts: 17 Member
    Steps not syncing here either. Its making me crazy.
  • tsmcm18
    tsmcm18 Posts: 2 Member
    My steps are not syncing also
  • CharlieBeansmomTracey
    CharlieBeansmomTracey Posts: 7,682 Member
    I started using under armour record with my fitbit and made sure to make it my main step counter on MFP and no issues since
  • SpicySweeet
    SpicySweeet Posts: 3 Member
    4 days now with no sync. Fit bit is syncing fine with sparkpeople though.
  • CharlieBeansmomTracey
    CharlieBeansmomTracey Posts: 7,682 Member
    SpicySweeet wrote: »
    4 days now with no sync. Fit bit is syncing fine with sparkpeople though.

    im not having an issue now using UAR.
  • sausageNL
    sausageNL Posts: 1 Member
    I see what I heb logged in MFP in my FitBit app, but no FB information in the MFP.
  • Tracey_B_72
    Tracey_B_72 Posts: 1,021 Member
    I have had this since Friday, its driving me mad! I've tried everything, hoping it sorts itself out soon!
  • Andrea1046
    Andrea1046 Posts: 2 Member
    Still nothing--hasn't taken account of Fitbit steps since September. Have disconnected, reconnected, etc. Ditto with my new Alta. It is my step tracker. It is my activity tracker--MFP "knows" this and still nothing. There is no reason for me to track my food here if it won't adjust for my Fitbit. MFP wants all exercise entered here but Fitbit has a better interface for this. Has anyone gotten this to work?
  • CharlieBeansmomTracey
    CharlieBeansmomTracey Posts: 7,682 Member
    Im not having an issue with my charge HR.not sure why you are having the issue though
  • CyberTone
    CyberTone Posts: 7,337 Member
    Andrea1046 wrote: »
    Still nothing--hasn't taken account of Fitbit steps since September. Have disconnected, reconnected, etc. Ditto with my new Alta. It is my step tracker. It is my activity tracker--MFP "knows" this and still nothing. There is no reason for me to track my food here if it won't adjust for my Fitbit. MFP wants all exercise entered here but Fitbit has a better interface for this. Has anyone gotten this to work?


    I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages...

    http://myfitnesspal.desk.com/customer/portal/emails/new
  • leann8939
    leann8939 Posts: 24 Member
    Mine won't sync either, I've given up!
  • slivesey77
    slivesey77 Posts: 2,450 Member
    So far, my Charge 2 is working fine today
  • lfostano
    lfostano Posts: 2 Member
    Fitbit not syncing, followed instructions to the letter and still not showing steps, will work however with Iphone app.Problem is I have the fitbit which would be a better indication of my workouts.
  • lfostano
    lfostano Posts: 2 Member
    t says already linked to fitbit but still no indication of any steps.
  • CyberTone
    CyberTone Posts: 7,337 Member
    ​​If MFP and Fitbit are synced but you are not seeing Fitbit steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure Fitbit Tracker is selected as the Step Source.
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