MFP not syncing with my Fitbit HR

angelfloridagirl
Posts: 1 Member
Can anyone tell me why my Fitbit HR won't sync with MFP?? I sync both of them and my exercise isn't showing up in MFP...
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Replies
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Individual exercises in Fitbit will not transfer to MFP. MFP will provide a single daily Fitbit Calorie adjustment that is updated throughout the day after the two programs sync.
If MFP and Fitbit are synced but you are not seeing Fitbit steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure Fitbit Tracker is selected as the Step Source.
If MFP and Fitbit are not syncing at all, read through the below articles and follow the steps.
Try turning off bluetooth on all your mobile devices to ensure no connection, then unlink MFP and Fitbit and relink.
If you still have trouble syncing the Fitbit, then I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages... http://myfitnesspal.desk.com/customer/portal/emails/new
Please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...
https://myfitnesspal.desk.com/customer/en/portal/articles/1427466-what-if-data-doesn-t-appear-to-be-syncing-from-fitbit-to-myfitnesspal-
https://myfitnesspal.desk.com/customer/en/portal/articles/1840064-fitbit-steps-integration-troubleshooting-for-"steps"
https://myfitnesspal.desk.com/customer/en/portal/articles/906763-why-am-i-not-getting-a-fitbit-calorie-adjustment-0 -
I had the same trouble with my charge 2. My calories and water would show up on fitbit but my steps and calories adjustment would not show up on MFP. I had given up and actually it was working for me keeping exercise separate from calorie counting and the two days ago my step counter showed up on MFP. It was a month since I had tried and tried to get it to sync!0
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