Fitbit not synchronising with MFP

louisedavies311
louisedavies311 Posts: 110 Member
edited November 17 in Health and Weight Loss
2days now it won't sync has anyone else had this problem
Louise

Replies

  • jaedwa1
    jaedwa1 Posts: 114 Member
    I am having this problem too
  • louisedavies311
    louisedavies311 Posts: 110 Member
    Must be a problem with one of the apps then at least I know it's not just mine
  • ibamosaserreinas
    ibamosaserreinas Posts: 294 Member
    My calories logged in MFP are syncing with my Fitbit but not any of my steps.
  • nickchristian3910
    nickchristian3910 Posts: 34 Member
    Same here. Followed advice yesterday re-disconnecting and reconnecting. Worked but then same problem today.
  • Beka3695
    Beka3695 Posts: 4,126 Member
    I am on the phone with Fitbit now.... Disconnecting and reconnecting did not work for me
  • Skee_2802
    Skee_2802 Posts: 297 Member
    Yes! Me too. Day 2 of not syncing my fitbit steps.
    I tried:
    - to log my steps through progress from menu under fitbit steps hoping it would transfer it across to my diary but it didn't work.
    - I uninstalled & reinstalled the MFP app and no change.
    - checked for any software updates - none

    Something wrong with MFP me thinks..
  • Beka3695
    Beka3695 Posts: 4,126 Member
    SkeeAtWork2017 wrote: »
    Yes! Me too. Day 2 of not syncing my fitbit steps.
    Something wrong with MFP me thinks..

    Customer service at Fitbit said it is on the MFP side. Hopefully this will be resolved soon. I don't like seeing red
  • Dutchess89
    Dutchess89 Posts: 2 Member
    Yes...I'm having the same issue. This is the 2nd day.
  • deetails26
    deetails26 Posts: 108 Member
    Me too, just tried the disconnecting steps, waiting to reconnect, but sounds like it still might not work since I'm not the only one :(
  • sarahjackson_25
    sarahjackson_25 Posts: 2 Member
    This has been helpful to read im having the same issues, lets hope for a fix soon! Just started using MFP and fitbit, really determined and they work great together.
  • MoveitlikeManda
    MoveitlikeManda Posts: 846 Member
    me too. mfp wont even let me disconnect from fitbit atm either lol
  • lthames0810
    lthames0810 Posts: 722 Member
    I had to go to MyFitnessPal.com under apps and disconnect Fitbit then reconnect and it will receive my steps one time but not continue. I've had to do it several times today. Pain in the neck.
  • Francl27
    Francl27 Posts: 26,371 Member
    Make sure that your fitbit is selected in the 'steps' tab.
  • MoveitlikeManda
    MoveitlikeManda Posts: 846 Member
    Francl27 wrote: »
    Make sure that your fitbit is selected in the 'steps' tab.

    where is this located? I asumme it is though as has been syncing my steps since i set it up and connected the 2 apps? but stopped yesterday
  • Bearbo27
    Bearbo27 Posts: 339 Member
    Just posted about this a bit ago. Same issues here. Someone posted and article from mfp that they are aware of the problem. They are working to get it resolved.
  • sarahjackson_25
    sarahjackson_25 Posts: 2 Member
    Mine seems to be up and running again guys.. auto synced, fingers crossed!
  • Bearbo27
    Bearbo27 Posts: 339 Member
    Mine just synced on its own for the first time since Saturday. Hoping the issue is fixed
This discussion has been closed.

Categories