Garmin Connect and MFP syncing issues

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Replies

  • YeaYeaPueblo
    YeaYeaPueblo Posts: 68 Member
    aragon160 wrote: »
    Did you try disconnecting and then reconnecting the apps? Also, try making sure MFP and Connect are at current revisions..
    Mine still isn't working. I'm so frustrated! I disconnected and reconnect multiple times, updated all apps, restarted my phone many times, tried a workaround on my desktop computer... Nothing is working. MPF won't connect to Garmin connect at all, and there is zero communication between the two.

    Last sync was March 14, I have been unsuccessful in getting this issue fixed and support has not replied to my inquiry. Ugh! It's been a week of being off track because I'm bouncing back and forth between the two apps hoping my math is right.
  • 20yearsyounger
    20yearsyounger Posts: 1,643 Member
    Chiqui74 wrote: »

    How do you see your steps on MFP?

    It shows up in the apps. I don't think it shows up on the web version.
  • elephant2mouse
    elephant2mouse Posts: 906 Member
    I'm having issues today for the first time... My garmin connect will tell me the calories I've eaten and burned from MFP, but on my MFP account it's like I'm not on garmin connect at all... It's like it isn't receiving any info.
  • kryapp
    kryapp Posts: 1 Member
    Mine has not worked since March 14th as well. Not sure what the problem is. Worked fine before that. No response from MFP support yet.
  • fbarnaba
    fbarnaba Posts: 1 Member
    Hi to all
    MFP is not getting steps logged by Garmin. Very frustrating that they aren't communicating they way they should.
    Garmin Connect receives calories from MFP..
    This lost interaction doesnt work by many days
    MFP help us!!
  • iTvrtko
    iTvrtko Posts: 5 Member
    Hmm, my MFP and GC working well and syncing only when I manually refresh.
    Try disconnect in GC - MFP plugin and the same in reverse mode in MFP, and connect them all again. Try on desktop version of app as in mobile app.
  • Wdaytonco
    Wdaytonco Posts: 2 Member
    The integration between Garmin Connect and MFP is still broken. MFP rarely if ever picks up my step count and pulls it from Garmin Connect into MFP. I wear a Garmin Vivo Smart HR. I recently turned the step counter back on - on my iphone and connected it to MFP to get at least some step calorie counting, since Garmin VR isn't synching properly. I'm guessing this is a case of MFP saying it's garmin and Garmin saying it's MFP.
  • parsleyfish
    parsleyfish Posts: 2 Member
    edited August 2016
    So I have just purchased a vivoactive HR to replace my fitbit, today I played 18 holes of golf (walking all 18), the steps are showing in MFP but I gained a whole 12 calories for exercise. If I look at my stats from last week when I played and walked the same course my calorie adjustment was just over 600 (using fitbit). I played golf yesterday too and at the end of the day I had roughly 60 extra calories. Any insights? My step count today so far is 13.5k
  • 20yearsyounger
    20yearsyounger Posts: 1,643 Member
    parsleyfish wrote: »
    So I have just purchased a vivoactive HR to replace my fitbit, today I played 18 holes of golf (walking all 18), the steps are showing in MFP but I gained a whole 12 calories for exercise. If I look at my stats from last week when I played and walked the same course my calorie adjustment was just over 600 (using fitbit). I played golf yesterday too and at the end of the day I had roughly 60 extra calories. Any insights? My step count today so far is 13.5k

    You are kinda comparing oranges to apples. Remove MFP from the equation and compare your Garmin Total Calories (not Active) to a corresponding Fitbit Calories burned. That's the starting point.
  • BobaFettLives
    BobaFettLives Posts: 1 Member
    I was having this problem (food intake not showing in Garmin Connect). I went into Garmin Connect and disconected, then set up a new connection to MFP. This worked for me. Not sure if it was the cause, but it started when I customised my goals in MFP from the default.
  • kcjchang
    kcjchang Posts: 709 Member
    Every two to three days I get a successful sync from GC to MFP but it's a mixed blessing. Every so often my previous day(s) exercise are purged from MFP. Calories consumed sync to GC hasn't worked for many days.
  • JenDetermined
    JenDetermined Posts: 38 Member
    I get no data going to or from either Garmin or MFP. I have attempted to link them multiple times initiating from either of the programs. I have initiated from set step tracker from MFP, it takes me to Garmin with no direction what to do when dumped into the Garmin webpage. These attempts have been spaced out over a week of time. At no time has Garmin shown as listed in "my apps" in MFP despite Garmin showing a read permission to MFP. Again, no data goes either direction. Ever. Open to suggestion. My device is a vivosmartHR, I also run with a forerunner 220.I realize past data will never transfer, concern is only for future data.
  • JMM5526
    JMM5526 Posts: 1 Member
    Same problem for me. I logged out of MFP and back in. I got complete diary and get an advertisement comes up and nothing else happens. When I go back into Garmin Connect nothing is recorded. Anyone have any ideas?
  • phatjap
    phatjap Posts: 1 Member
    Hi ppl, has anyone managed to get this frustration sorted with any success?
  • JenDetermined
    JenDetermined Posts: 38 Member
    Yes. I went into desktop. Completely broke the connection from both sides. That is both programs and then re initiated the link from MFP. It works BEAUTIFULLY now.

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