Syncing Fitbit

honeybee739
honeybee739 Posts: 66 Member
edited November 2024 in Fitness and Exercise
My steps are not showing, won't sync to my fitness pal. My fitness pal is linked to my fitbit, but for whatever reason my steps won't sync.

Any ideas?

Replies

  • CyberTone
    CyberTone Posts: 7,337 Member
    My steps and Fitbit Calorie Adjustment was not working a few hours ago, but they finally synced and I am now seeing steps and an adjustment.

    ​​If MFP and Fitbit are synced but you are not seeing Fitbit steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure Fitbit Tracker is selected as the Step Source.
  • ValkyrieOnline
    ValkyrieOnline Posts: 160 Member
    Tried this months ago, literally nothing worked [Alta]. It also aggravates me how It says how many calories I burned, but MFP says I burned only 1/3rd of it on...bummer. Waiting to see an answer also!
  • Kathryn247
    Kathryn247 Posts: 570 Member
    Hi there! Did you sync your wrist band to the Fitbit app first? Once the steps shown on your wristband are synced to the Fitbit app it should carry over to the MFP app and website. Sometimes it takes a minute to show up.
    I also had an issue the other day where I had to re-install the Fitbit app because the software on my phone changed and it needed a new authorization to keep syncing. Try those?
  • honeybee739
    honeybee739 Posts: 66 Member
    Kathryn247 wrote: »
    Hi there! Did you sync your wrist band to the Fitbit app first? Once the steps shown on your wristband are synced to the Fitbit app it should carry over to the MFP app and website. Sometimes it takes a minute to show up.
    I also had an issue the other day where I had to re-install the Fitbit app because the software on my phone changed and it needed a new authorization to keep syncing. Try those?

    Yes, tried all of that. I also have the weight watchers app...which I don't use...my account closes next week with ww and my fitbit carries over to that app without issues at all. But will not work on MFP. I just got a new phone last week. Never worked on my old phone with MFP either, but did with WW. Frustrating.
  • honeybee739
    honeybee739 Posts: 66 Member
    Problem solved. I ended up getting on my PC and "disconnecting" from Fitbit within MFP and then I reconnected to the app again...now it's working.
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