Fit bit question

briana_aka_bunny
briana_aka_bunny Posts: 21 Member
edited November 2024 in Health and Weight Loss
So got a fitbit 2 days ago. So far worked great. Woke up about an hr ago been moving around. Tge fit bit app isnt updating to say steps or how i slept.

Replies

  • SezxyStef
    SezxyStef Posts: 15,267 Member
    is it on all day sync?
    have you forced a sync by pulling down the app screen or going to account?
  • ghudson92
    ghudson92 Posts: 2,061 Member
    Sometimes it can be a bit slow to sync, especially if the battery is low. For me, if I have a syncing issue and forcing a sync doesn't work, I leave the app turned on on my phone and leave the fitbit next to it. I then leave them both alone for a while, when I come back it has usually done a background sync. If this doesn't work then contact customer service who are very helpful :smile:
  • briana_aka_bunny
    briana_aka_bunny Posts: 21 Member
    Yea it hasnt synced since 130 this morning. I tried all the recommended steps still wont work. Im going to uninstall and reinstall the app i guess
  • briana_aka_bunny
    briana_aka_bunny Posts: 21 Member
    Ty everyone but i fonlly got it. I had to retart tye pebble
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