Linking steps from Samsung health to MFP issue

stevepitman22
stevepitman22 Posts: 1 Member
edited November 2024 in Fitness and Exercise
Hi all. I am having trouble with the linking of steps between my Samsung health and MPF apps. I have linked the two and allowed all data sharing but cannot get my steps to show in MFP. There is a bar underneath my diary summary titled steps but always shows 0. I have changed every setting I can think of but still no joy. Please help.

Replies

  • HermanLily
    HermanLily Posts: 217 Member
    edited September 2017
    Im thinking in MFP there is a spot where it asks what means you are using for counting steps. Left hand column under steps.
  • CyberTone
    CyberTone Posts: 7,337 Member
    If MFP and the Tracker are synced but you are not seeing steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure the Tracker is selected as the Step Source.

    If that does not resolve the issue, I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages...

    http://myfitnesspal.desk.com/customer/portal/emails/new
  • Greybeard51
    Greybeard51 Posts: 34 Member
    I had to choose Samsung health as step tracker on website and then on app. Otherwise I got an error message saying could not connect to server
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