Fitbit not syncing?

courtney9017
courtney9017 Posts: 1 Member
edited November 2024 in Introduce Yourself
Hello! My name is Courtney and I'm new to my Fitness Pal (and fitness in general). My Fitness Pal is saying my Fitbit has only registered 1,468 steps and 868 calories burned. But my Fitbit says I've got 8,266 steps and burned 2,563 calories... what can I do to get My Fitness Pal to get the correct information?

Replies

  • dyanna069
    dyanna069 Posts: 1 Member
    Mine was doing the same thing. I went into my fitness pal account, then I went to apps, I disabled my fitbit connection then I enabled it and it asked my log into fitbit. Once I did that the fitness pal immediately synced correctly.
  • nrtauthor
    nrtauthor Posts: 159 Member
    I have the myfitnesspal app as well as the fitbit app on my phone and I've never had an issue of it not synching.

    I'd do what the above poster suggested. Disable and re-enable... it's the good old: Have you tried turning it off and on again?
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