Syncing data from watch since last app upgrade
pauloverington1959
Posts: 2 Member
Hi All,
I have the latest 'Gizmos' ,Watch and iphone, but cannot seem to get them to sync to the app since the latest 'Update'.
Calories use to be adjusted after i had exercised, but alas, no more.
To me it's so important to get this information transferred across but not sure what i am doing wrong.
Anybody else having this problem please?
I have the latest 'Gizmos' ,Watch and iphone, but cannot seem to get them to sync to the app since the latest 'Update'.
Calories use to be adjusted after i had exercised, but alas, no more.
To me it's so important to get this information transferred across but not sure what i am doing wrong.
Anybody else having this problem please?
0
Replies
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Although your issue may not be with Fitbit, it may be impacted by the recent Fitbit syncing issues. I would guess that MFP's syncing servers/routers are on overload right now trying to clear the backlog of Fitbit syncs.
If your issue does not clear up soon, I would recommend opening a Case with Customer Support on the MFP Help/FAQ pages...
http://myfitnesspal.desk.com/customer/portal/emails/new
--- --- ---
For reference...
MFP started maintenance on Friday with Fitbit, had issues, and apparently messed up the syncing. MFP reported at 7:55 a.m PDT Saturday that they restarted the sync process. The sync queue will take a while to clear. Don't unlink/relink, it may slow down the sync process for your account.
Please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...
https://myfitnesspal.desk.com/customer/en/portal/articles/2931806-fitbit-sync-delays-or-sync-interruption
https://myfitnesspal.desk.com/customer/en/portal/articles/2931708-fitbit-scheduled-maintenance-on-3-30-180 -
It’s across all activity trackers (I have an Apple Watch that hasn’t synced since before noon yesterday). It has nothing to do with the app, it’s just MFP breaking things.0
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