website 'corruption' ? because can't retrieve any previous food entries under "Recent, Frequent, or

Pearl6161
Pearl6161 Posts: 3 Member
edited November 2024 in Introduce Yourself
website 'corruption' ? because can't retrieve any previous food entries under "Recent, Frequent, or My Foods" via my desktop computer via internet. Popup screen confirms a server problem. No response from MyFitnessPal yet. Seems to be no problem via iPhone.

Replies

  • CDS1962
    CDS1962 Posts: 2 Member
    Same here. I did finally get something back from them but they only addressed the FitBit issue, and only said not to disconnect and reconnect because it wouldn't do any good. Nothing about how Recipes, Recent, Frequent, Meals, or My Foods are not working. But the site is a mess--it isn't registering any exercise AND it won't acknowledge any of the above foods.
  • autumnblade75
    autumnblade75 Posts: 1,661 Member
    I don't think it's every listing, some of them still work - but enough of them are broken that I'm feeling frustrated. I've been highlighting the entry and searching for the listing in the database, and that seems to work.

    At first I thought it must be broken because they were cleaning up the database, but that seems not to be the case, either. If only duplicate entries were being consolidated... It would be a lot easier to understand why things were not working smoothly temporarily.
  • CyberTone
    CyberTone Posts: 7,337 Member
    edited April 2018
    There have been a few announcements over the past few days where MFP actually puts their announcements: on the MFP Help/FAQ pages.

    They have issued a consolidated announcement with links on the Help/FAQ pages within the past hour...

    https://myfitnesspal.desk.com/customer/en/portal/articles/2931980-variety-of-myfitnesspal-bugs---pls-read-for-details-
  • PAV8888
    PAV8888 Posts: 14,796 Member
    As mentioned in some other similar posts:

    Fitbit integration: Broken as of Friday night/Saturday morning depending on location. Supposedly restarted and will work again 'real soon now'.

    Phone apps seem to be working fine for logging . Most logging issues currently appear to plague the web version.

    Recipe Work around: OLD RECIPE CALCULATOR: http://www.myfitnesspal.com/recipe/calculator

    Logging work arounds:
    --Copy food from previous days and clean up an extra items you don't want
    --Find the same item once again in the main database (you can copy and paste a previously found item to increase your chances of locating the same entry a second time)

    Previously cached items appear to be corrupt. Once you find the item again it seems to then work from your recents list.
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