MFP not pulling steps?

thefinegan
Posts: 12 Member
I've been using MFP paired with Samsung Health for a couple of months without issue. Yesterday it stopped pulling steps. They were still paired, and I re-paired them just to be sure. Anyone else have this issue? Samsung Galaxy S8.
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Replies
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There is a MFP syncing issue affecting multiple activity trackers.
Although the syncing issues started because of scheduled maintenance between MFP and Fitbit, I am guessing that the issues with the MFP server/router that does the syncing with Fitbit likely affects other activity trackers and other synced program apps. I would guess once MFP resolves the issue, the syncing for all trackers should resume.
For the current status of technical issues, please see these articles, and search for answers to Frequently Asked Questions and other helpful articles, on the MFP Help/FAQ pages...
https://myfitnesspal.desk.com/customer/en/portal/articles/2931862-food-diary-server-error-via-web
https://myfitnesspal.desk.com/customer/en/portal/articles/2931863-unable-to-log-save-edit-import-recipes-via-web
https://myfitnesspal.desk.com/customer/en/portal/articles/2931806-fitbit-sync-delays-or-sync-interruption
https://myfitnesspal.desk.com/customer/en/portal/topics/799774-announcements-from-our-tech-team/articles3 -
Thank you for your time!0
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Issue resolved, thanks again.1
This discussion has been closed.
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