Fit Bit Connected but Not Syncing

BunBun7846 · March 2018

I connected my Fit Bit app to MFP a few days ago and for the last 3 days My steps that are on Fit Bit are not syncing to MFP. I have tried loggging out of both apps ans logging back in that didn't fix the problem. I also tried disconnecting and re connecting the apps a number of times. How.Do I fix It so the steps sync? Fit Bit shows under connected apps on MFP, so I don't know why the steps are not syncing over.

CyberTone · March 2018

If MFP and Fitbit are synced but you are not seeing Fitbit steps, on the MFP mobile app go to Menu > Steps, or on the web version go to APPS > Steps, and make sure Fitbit Tracker is selected as the Step Source.

I would recommend reading through the first three posts in this thread on the MFP Fitbit Users group...

http://community.myfitnesspal.com/en/discussion/10098937/faq-syncing-logging-food-exercise-calorie-adjustments-activity-levels-accuracy

http://community.myfitnesspal.com/en/group/1290-fitbit-users

erikgagajackson · April 2018

I have the same issue and my steps are linked to the fit bit app.. it was working fine til today. Ive tried deleting and re adding each app and still nothing

Frenchgrad · April 2018

Mine isn’t syncing either.

suharris2912 · April 2018

Mine isn’t syncing either

jenbather4896 · April 2018

I can’t get mine to sync either

Syncyourdogma · April 2018

Mine seems to be broken today. Any maintenance going on?

M0n1KCR · April 2018

Mine doesn't work either in the app. I've tried to disconnect and reconnect the apps in the webpage, and this way it syncs - bot not in the phone. Hope they solve the issue soon.