Fitbit not syncing

etherealanwar
etherealanwar Posts: 465 Member
in Health and Weight Loss
Is anyone else's fitbit steps not syncing? This has been happening for a week now and its super frustrating....Is there a fix anyone is aware of?

Replies

  • cryssloves
    cryssloves Posts: 1 Member
    I'm having the same issue
  • CharlieBeansmomTracey
    CharlieBeansmomTracey Posts: 7,682 Member
    yep just started for me. its showing 3,000+ out of more than 10,000
  • lizhall3
    lizhall3 Posts: 2 Member
    Me too! Very frustrating!!
  • GottaBurnEmAll
    GottaBurnEmAll Posts: 7,722 Member
    Yeah, I checked the support center. It's a known issue. At least MFP is syncing to Fitbit.
  • lizhall3
    lizhall3 Posts: 2 Member
    I can't get MFP to sync to my fitbit :(
  • DreaDarling87
    DreaDarling87 Posts: 46 Member
    Mine isn't syncing either.
  • CharlieBeansmomTracey
    CharlieBeansmomTracey Posts: 7,682 Member
    I just entered my exercise into MFP manually. I aint messing with it lol
  • CyberTone
    CyberTone Posts: 7,337 Member
    A check of MFP Help/FAQ indicates it is a known intermittent issue today.

    https://myfitnesspal.desk.com/customer/en/portal/articles/2937167-fitbit-interruptions-
  • neversaynever_43
    neversaynever_43 Posts: 59 Member
    CharlieBeansmomTracey wrote: »
    CyberTone wrote: »
    A check of MFP Help/FAQ indicates it is a known intermittent issue today.

    https://myfitnesspal.desk.com/customer/en/portal/articles/2937167-fitbit-interruptions-

    this happens way too often anymore

    I made that comment a few months ago and a poster sort of chastised me for it. Haha. I was like - ok?
  • whitpauly
    whitpauly Posts: 1,483 Member
    Same here and I agree it seems to happen often :|
  • winter_willows
    winter_willows Posts: 10 Member
    Mine isn't either :/
  • etherealanwar
    etherealanwar Posts: 465 Member
    Seems like the only way to sync the steps is to revoke access from Fitbit then connect it again. This will only update the steps once. Anytime you get more steps and want that to be reflected this needs to be repeated again,

    I hope they fix this soon.
  • MLBinVA
    MLBinVA Posts: 9 Member
    This is a PITA, I revoked / deleted from both sides and redid the connection but it's still not working reliably. It synced to what I had earlier but isn't pulling updates again. Do you have to revoke and reconnect every time you want to sync?
  • MLBinVA
    MLBinVA Posts: 9 Member
    Sorry missed the post above, but it appears we have same issue. Reliability like this will drive me away from MFP very quickly...
  • pierce304
    pierce304 Posts: 11 Member
    I agree. This kind of technical glitch that becomes a regular thing will motivate me to find a new food diary app.
  • HollyPFlax
    HollyPFlax Posts: 79 Member
    Mine has synced twice since last night, but won't do it consistently. I'm currently 4,000 steps behind on myfitnesspal. Hopefully they'll fix it soon.
  • Jonna13
    Jonna13 Posts: 288 Member
    Mine isn't syncing either
  • 502Monica
    502Monica Posts: 19 Member
    I get soooooo salty whenever this doesn't work haha
  • Silentpadna
    Silentpadna Posts: 1,306 Member
    MLBinVA wrote: »
    Sorry missed the post above, but it appears we have same issue. Reliability like this will drive me away from MFP very quickly...

    Don't let a fitbit issue do that. I would recommend eating to your target and then looking at your fitbit to see how close you are to your general average in steps and adjust from there.

    Even if I gave up my fitness tracker, MFP is too good of a tool to not use. If you generally do 5000 steps per day and some cardio, go back and figure what that usually does to your calories and do the same thing. Do you have enough data to live with that? Even if you don't, you can still accurately track your intake - and your fitbit can give you a rough estimate of overall calories burned. Compare your data.

    MFP itself is still the best tool out there for tracking.
  • PAV8888
    PAV8888 Posts: 14,218 Member
    edited May 2018
    It is a good tool. Others also have their plusses and minuses.

    I've found that if you patiently let it do its thing eventually it synchronizes. The longest delay for me so far this round has been 15 hours.
  • ashliedelgado
    ashliedelgado Posts: 814 Member
    Silentpadna wrote: »
    MLBinVA wrote: »
    Sorry missed the post above, but it appears we have same issue. Reliability like this will drive me away from MFP very quickly...

    Don't let a fitbit issue do that. I would recommend eating to your target and then looking at your fitbit to see how close you are to your general average in steps and adjust from there.

    Even if I gave up my fitness tracker, MFP is too good of a tool to not use. If you generally do 5000 steps per day and some cardio, go back and figure what that usually does to your calories and do the same thing. Do you have enough data to live with that? Even if you don't, you can still accurately track your intake - and your fitbit can give you a rough estimate of overall calories burned. Compare your data.

    MFP itself is still the best tool out there for tracking.

    Agreed. Just because they aren't talking right now doesn't mean it won't get caught up. When I first started using a tracker and MFP, it would frustrate me. My solution would be to log my exercise into MFP manually, and then delete it once they caught up.
  • SisterSueGetsFit
    SisterSueGetsFit Posts: 1,211 Member
    Silentpadna wrote: »
    MLBinVA wrote: »
    Sorry missed the post above, but it appears we have same issue. Reliability like this will drive me away from MFP very quickly...

    Don't let a fitbit issue do that. I would recommend eating to your target and then looking at your fitbit to see how close you are to your general average in steps and adjust from there.

    Even if I gave up my fitness tracker, MFP is too good of a tool to not use. If you generally do 5000 steps per day and some cardio, go back and figure what that usually does to your calories and do the same thing. Do you have enough data to live with that? Even if you don't, you can still accurately track your intake - and your fitbit can give you a rough estimate of overall calories burned. Compare your data.

    MFP itself is still the best tool out there for tracking.

    This exactly. I lost 40 pounds using only MFP before getting a Fitbit. Sometimes it's better to not over complicate things.



  • CharlieBeansmomTracey
    CharlieBeansmomTracey Posts: 7,682 Member
    I know when this fitbit dies Im going with something else. fitbits for me have been nothing but a PITA and plain junk. They replaced it ONE time,where others had theirs replaced many timed, some even got newer models. but it is what it is.
  • gdnaegle
    gdnaegle Posts: 9 Member
    My fitbit is still not syncing with mfp. I thought it was resolved. Apparently not.
  • workinonit1956
    workinonit1956 Posts: 1,043 Member
    Mine has been syncing fine for the last few hours.
  • WholeFoods4Lyfe
    WholeFoods4Lyfe Posts: 1,518 Member
    If it happens again, simply disconnect and then reconnect the FitBit app on the MFP website, that should remedy the issue.

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