Fitbit not syncing with app

oliver9987
oliver9987 Posts: 2 Member
edited November 27 in Fitness and Exercise
Fitbit not syncing with app. Is anyone else having issues?
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Replies

  • workinonit1956
    workinonit1956 Posts: 1,043 Member
    Yes :neutral:
  • shannenogrady92
    shannenogrady92 Posts: 1 Member
    Yes I was wondering how to get it to sync! Also having trouble
  • lessismoreohio
    lessismoreohio Posts: 910 Member
    Yes. Mines not syncing either.
  • ywestover
    ywestover Posts: 4 Member
    Mine is not syncing either
  • tinkerfell26
    tinkerfell26 Posts: 3 Member
    Mine either. Reflecting steps from early am. 😕
  • danielcowles6712
    danielcowles6712 Posts: 1 Member
    Yes ... again. Annoying.
  • kaliwom4n
    kaliwom4n Posts: 4 Member
    Same here. How do we report this?
  • workinonit1956
    workinonit1956 Posts: 1,043 Member
    I believe they are aware of it. It’s been on and off.
  • Fesanso
    Fesanso Posts: 22 Member
    It's bloomin' annoying. Recently it seems to sync in the morns but not very well in the evening. Grrr.
  • Wolfy999
    Wolfy999 Posts: 13 Member
    Getting so old!
  • leila_keane
    leila_keane Posts: 1 Member
    Having that same issue! I disconnected my Fitbit from myfitnesspal account and then connected it again and it synced. Annoying that I have to do this though.
  • Scotty_1987
    Scotty_1987 Posts: 3 Member
    Same here,Earning over 20,000 steps a day and mfp is only syncing 11,000 steps which I did during the morning not evening.
  • momicelh
    momicelh Posts: 26 Member
    I tried unlinking and relinking. Didn’t work.
  • thingal12
    thingal12 Posts: 302 Member
    Yes, me too! I’ve only had it work by disconnecting and re-connecting the two apps. So annoying!!
  • Black_Ambrosia
    Black_Ambrosia Posts: 2 Member
    Same here. I thought it was just my Aria scale but steps aren't syncing either from my Alta.
  • workinonit1956
    workinonit1956 Posts: 1,043 Member
    Disconnect/reconnecting worked this morning, it hasn’t worked since.
  • lmorrow2012
    lmorrow2012 Posts: 1 Member
    It's not syncing for me either. It mainly seems to happen when my fitbit logs over my goal.
  • Stephnp
    Stephnp Posts: 4 Member
    Singing with the choir, but mine hasn’t been working either. I tried just adding exercise, but when it syncs it’s much more accurate. :( I came here to see if I could find help, but apparently it’s not just me.
  • NARudy
    NARudy Posts: 33 Member
    What is silly is that not only is MFP not pulling FitBit data, but it's assuming since nothing is there it can make a negative adjustment!

    C'mon, MFP. This is happening far too often.
  • storeyland7
    storeyland7 Posts: 1 Member
    Not syncing for me either. Once in morning.
  • redhed1971
    redhed1971 Posts: 11 Member
    Not working for me either. Putting in my exercise manually, and then overnight it syncs...and my data gets all messed up. Also, their Help article on sync problems comes up "Not Available Translated Into English."
  • 1GIJosie
    1GIJosie Posts: 1 Member
    Mine isn't syncing either. It started about a week ago. I used to be able to disconnect the apps and then reconnect to fix it but not anymore. Someone else said they hooked both apps up to Pacer and that was a work around. I tried that with no luck. It sucks because now I am dependent on this information being current since my motivation to exercise is to be allowed eat more calories while still losing weight. I hope they fix the issue because I really love using these two apps together.
  • johnfire1969
    johnfire1969 Posts: 1 Member
    Yes mine too I also logged out of both and disconnected app then reconnected and it worked but now it is doing it again.
  • grncturtl
    grncturtl Posts: 1 Member
    Ditto here, tried the troubleshooting to no avail. Something must be up on MFPs end if we're all having problems...
  • CINDYR776
    CINDYR776 Posts: 71 Member
    Same here. Started acting up again last night and was able to fix it, but it started acting up again tonight. So frustrating!
  • Pigletpix
    Pigletpix Posts: 1 Member
    Mine stopped syncing from 16:48pm 23/06/2018 (yesterday). I have followed everything suggested on both sites throughout the night to no avail. I have logged issue with Myfitnesspal this morning.
  • jod20182018
    jod20182018 Posts: 2 Member
    I had the same issue. Not cool...
  • lynnj2063
    lynnj2063 Posts: 1 Member
    I was wondering myself what was going on. I deleted my fitbit off my tablet and downloaded it to my phone and its synching do I don't know what's going on, but I hope they fix it soon..its very annoying cause it wasn't lining up with my fitbit charge to.
  • jhudson892
    jhudson892 Posts: 63 Member
    This is a known problem. There is an announcement about it in the tech support section. It began on the 22nd and no updates yet.
This discussion has been closed.

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