My fit bit versa is working great but My fitness pal is not counting my steps!

Just got the new versa and it seems to be working great it’s counting all my steps. However my fitness pal is not recording my credit for my exercise done. It just says “zero”. It’s very frustrating to me. I did 36,000 steps yesterday so I go well over my calorie requirements so that’s not the excuse. I tried syncing my fitness pal and it didn’t do anything. I turned off my phone and rebooted it I went to fit it support and they rebooted my fit bit nothing has worked what do you people have to suggest for me to do?