I’m new!

Hey, I’m new here.
A question that is baffling me, when I signed up it was taking my steps into consideration and giving me more calories to eat based on my exercise, it’s now not doing this. Does anyone know why?
Thanks ☺️

Replies

  • Chef_Barbell
    Chef_Barbell Posts: 6,644 Member
    Do you have a Fitbit or similar? Might need to reset the connection.
  • DawnOfTheDead_Lift
    DawnOfTheDead_Lift Posts: 753 Member
    Hello New Person. What app are you using to track your steps? Are you on iphone?
  • Hey, thanks for your reply. It is synced with my iPhone, it’s still counting my steps but not giving me the extra calories.
    I’ll give it a go. Thanks ☺️
  • BoroG1978
    BoroG1978 Posts: 30 Member
    Hey newbie, try settings, then select steps and select device ie Apple Watch or phone tracker for steps etc..
    this should work if not shout up and I’ll try to help again 😁😁
    Ps I just logged on again today for first time in years so feel free to add for motivation and *kitten* kickings 🍑🥊😁
  • hooksy322
    hooksy322 Posts: 2 Member
    Make sure device is checked under more menu / steps
  • DawnOfTheDead_Lift
    DawnOfTheDead_Lift Posts: 753 Member
    On the App Click More > Steps > Then Select iPhone (or apple watch if you use that). If the steps are coming through sometimes it helps to unselect it and reselect it. I've had issues with the extra calories coming through in the past.
  • Thanks, I’ll give that a go too.
    Still not sure how to work all of this, I didn’t even realise there was a whole world of people connected on here either!! I’ve literally only just discovered that there’s a community of people hahaha
  • BoroG1978
    BoroG1978 Posts: 30 Member
    You could also sync your health app in the apps and devices section of settings.
    This should sync from there and give you the extra cal defisite 😁
  • Brilliant, I’ve done it!
    Thank you all so much for your help!! 😊
  • DawnOfTheDead_Lift
    DawnOfTheDead_Lift Posts: 753 Member
    Awesome!
  • BoroG1978
    BoroG1978 Posts: 30 Member
    👍 anytime
    Feel free to add as I’m in need of motivational friends too
  • I’ve accepted your request, took me a while to figure it out haha 😆
  • Chef_Barbell
    Chef_Barbell Posts: 6,644 Member
    Yay!
  • teacherspet1
    teacherspet1 Posts: 142 Member
    Welcome Athena. ......glad you got sorted, good luck in your quest on mfp......There is loads of support on here for you!😊