Synch issues

joehipp
joehipp Posts: 1 Member
in Chit-Chat
Anyone having synch issues right now? Fitbit Charge 2, iPhone X. Hasn’t synched in 6 hours. Tried manually synching, no luck. Rebooted iPhone, no luck. Fitbit device is updating Fitbit app perfectly fine, just not MFP.

Replies

  • mikimouse71
    mikimouse71 Posts: 4 Member
    I just found this because I'm having database issues, so it's a MFP problem:
    Wednesday, January 9th, 2019, 3:34pm PST

    Hello,

    Starting at 3pm on Wednesday we began seeing elevated errors across the MyFitnessPal program. To our members this may look like a variety of symptoms. These symptoms include, but are not limited to the following: login, sync, Fitbit sync, challenges, user search, database search, and food/exercise/weight logging.

    We are actively investigating and will have things resolved as soon as possible. Our apologies for the frustration.

    We will continue to update this article as more information becomes available. Please check back for further updates.

    Best,

    MyFitnessPal Staff
  • Kemperica44
    Kemperica44 Posts: 48 Member
    If I update to the membership will I still have this problem? It’s happened to me also
  • mikimouse71
    mikimouse71 Posts: 4 Member
    From what I read on another thread premium members are having same issue.
  • ParacordKitten
    ParacordKitten Posts: 2 Member
    kemperica44 wrote: »
    If I update to the membership will I still have this problem? It’s happened to me also

    Yes. Yes, you will. The paid members get the same issues.
  • alysonbrown13
    alysonbrown13 Posts: 17 Member
    kemperica44 wrote: »
    If I update to the membership will I still have this problem? It’s happened to me also

    As a premium subscriber, we have the same exact issues. They could honestly care less whether we’re paying or not. I only keep it because it keeps track of my sodium.

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