Premium.

ajcanning7
ajcanning7 Posts: 2 Member
edited December 2024 in Introduce Yourself
Hi,

I’ve paid for premium - it’s run to may 2019.

I’ve submitted a post at the help centre and it’s been a day and the post remains unassigned. This is extremely poor considering your calling it a premium service.

Perhaps just the price.

Replies

  • heavymetal100
    heavymetal100 Posts: 28 Member
    Anything we can in the Forum help you with?
  • TavistockToad
    TavistockToad Posts: 35,719 Member
    ajcanning7 wrote: »
    Hi,

    I’ve paid for premium - it’s run to may 2019.

    I’ve submitted a post at the help centre and it’s been a day and the post remains unassigned. This is extremely poor considering your calling it a premium service.

    Perhaps just the price.

    Under armour don't look on the forums
  • ajcanning7
    ajcanning7 Posts: 2 Member
    I appreciate they don’t look but I would discourage you from purchasing premium.

    Still not had a reply or had the case assigned to anyone....
  • kami3006
    kami3006 Posts: 4,979 Member
    edited January 2019
    ajcanning7 wrote: »
    I appreciate they don’t look but I would discourage you from purchasing premium.

    Still not had a reply or had the case assigned to anyone....


    According to an MFP staff member, in another thread, they are very backlogged at the moment. That's probably why you haven't been assisted yet.
    https://community.myfitnesspal.com/en/discussion/10720579/myfitnesspal-contacted-no-response#latest

    If there is something someone here may be able to help with, feel free to ask.
  • TavistockToad
    TavistockToad Posts: 35,719 Member
    ajcanning7 wrote: »
    I appreciate they don’t look but I would discourage you from purchasing premium.

    Still not had a reply or had the case assigned to anyone....

    I have no plans to spend my money on MFP, you don't need to worry about that :laugh:
This discussion has been closed.

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