Fitbit not syncing

jcs22xx · June 2019

I'm having the same problem as well. So annoying 😭 I'm glad I'm not the only one having the problem. Lets hope they sort it out and fast!

NWLARealtor57 · June 2019

Having same issue I have the same issue, they updated today no help

noraknotes · June 2019

Same here! I've actually been really active but it doesn't show

djr23 · June 2019

And this is why I'm not paying for premium. Smh. I need to know if i can have a cookie tonight

mariahhmcp · June 2019

I'm having this issue as well, since yesterday. I tried disconnecting and reconnecting the Fitbit App, but it didn't solve the problem.

gtjeddah · June 2019

OK, the MFP IOS appears to be working right now and it synced ok with the Garmin app but still isn't syncing
with the Fitbit App

hopeybennett · June 2019

Weight from Fitbit won't sync. Hasn't done so for a few days.

dr_russky · June 2019

One hack I am using until the fitbit sync issue is fixed is to: (1) see how many steps I've walked today and then (2) search my log history to find a day with a similar number of steps. Then I (3) check what mfp said I "earned" from exercise at the bottom of my food journal and (4) mentally add that calorie amount to my daily allowance.

bmdaun · June 2019

Really wish I would have checked here before wasting the last 2.5 hours logging out, disconnecting and logging in again ..... Mine hasn't synced with my Fitbit since Monday afternoon!! How long is this suppose to last?? I JUST found this note on the MFP app
Fitbit Sync Issues
Tuesday, June 4, 2019, 4:52pm PST

Our apologies for any issues with your connected Fitbit account.

Yesterday at around 11:45am we noticed an issue with our Fitbit sync causing a backlog which would affect the data syncing between the two program. Over the course of the last 24 hours we've seen improvement in our backlog of sync requests, only to see the backlog grow again, and thusly sync issues returning.

Our team continues to investigate to isolate the root cause of the issue. At this time some users will see no data syncing, while some may see some data syncing sporadically. We are working on resolving this for all members.

During this time, please do not relink your accounts, as this will further increase the backlog of sync requests.

We will continue to update this article as more information becomes available. Please check back for further updates. Thank you for your patience while we work on getting things back in order.

All the best,
MyFitnessPal Staff

victoriajane444 · June 2019

Omg mine isn’t working too! Is this everyone’s??

stefidragoi · June 2019

I have the same problem with sync-ing. So annoying especially when I pay full price for the premium account -.-
Also, it keeps adding random food multiple times during the day. Urghhhh!!!

lyndajdm · June 2019

I'm having the same problem yesterday and today not syncing with my fitbit. Then today it added one of my food entries approx 30 times.

swampiesue · June 2019

I’m getting no steps and today I got 8 100mls of skimmed milk....so annoying

luaP852350 · June 2019

noraknotes wrote: »

Same here! I've actually been really active but it doesn't show

Same 🤯!

luaP852350 · June 2019

swampiesue wrote: »

I’m getting no steps and today I got 8 100mls of skimmed milk....so annoying

I had 50 odd pork pies !

glenne2000 · June 2019

Here’s a MFP page about technical issues if you’re interested. Still unresolved. The link is in the fine print at the top. They suggest not unlinking the accounts, it may fail altogether on you.