Fitbit syncing problems

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Replies

  • RodeenH
    RodeenH Posts: 1 Member
    Same problem for me. Also tried the usual fixes but nothing works. Steps data not coming in to MFP and calories/exercises not syncing to Fitbit. I've emailed MFP but initially they've just referred back to the usual fixes
  • eldubuu
    eldubuu Posts: 2 Member
    Ionic not syncing with MFP since Jun 24 (US west coast):
    • Meals & calories not syncing from MFP to Fitbit app.
    • Calorie adjustments & steps not syncing from Fitbit app to MFP
    It is very curious because my wife's Ionic had the exact same issue but seems to be OK this morning.

    I have seen this issue several times over the last 6 years. A couple years ago I stopped using MFP entirely & switched to the Fitbit app for meal tracking.

    A month ago we went back to MFP for meal tracking (we are doing the keto diet) but now this. We'll be switching back to Fitbit permanently.

    Best of luck to MFP!
  • bilies
    bilies Posts: 1 Member
    My partners Apple Watch isn't syncing either so its defo not a Fitbit issue
  • LivingtheLeanDream
    LivingtheLeanDream Posts: 13,342 Member
    Yep Fitbit not syncing with this app,think its an MFP issue, the main site has been down more than up lately...
  • meghandavis3
    meghandavis3 Posts: 1 Member
    i'm so glad that i'm not alone! i was obsessing over this for HOURS last night trying to figure out why all of a sudden my activity wasn't showing in MFP... I look at this 5 times a day and it would be nice to have a notice or popup or SOMETHING notifying users there is an ongoing issue with syncing
  • CarmenYarnell7
    CarmenYarnell7 Posts: 1 Member
    edited June 2020
    Found this link yesterday on their website it was all red and yellow boxes. today it’s green, but I still think it’s not working.

    https://status.underarmour.com/

    disappointed because I just started using my fitness pal for a Fitbit and nothing is working. glad I didn’t pay for the extra premium cost I might not use it any more I can’t have something in between and not be reliable.
  • nurabh94
    nurabh94 Posts: 38 Member
    My steps and food diary aren’t syncing at all and it’s a real nightmare. I only just got my Fitbit!!! It’s so frustrating :( I hope it fixes soon it’s been down two days for me
  • starrjulia8
    starrjulia8 Posts: 552 Member
    on the website help says do not disconnect and reconnect the link. This is getting ridiculous though. I read something about a test ovenight but issue not resolved.
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    dtannous78 wrote: »
    Same situation here. My steps from yesterday synced overnight, but today nothing. It's so annoying. I've uninstalled and re-installed and still having problems. I wish this would just work - this is not the first time I've had this issue.

    MFP is specifically asking on the help page that people NOT install/uninstall or connect/reconnect. It's simply increasing the load on the system and it is also putting you at risk for the data being lost completely (so that when the sync catches up, your information won't go through).
  • potmen69
    potmen69 Posts: 14 Member
    same. stopped workin yesterday
  • abanytime
    abanytime Posts: 1 Member
    No syncing since the morning of 6/25, similar to toddmike1964. I didn't do the usual but nothing.
  • MrAstro
    MrAstro Posts: 24 Member
    Day 3 of not being able to sync here steps to MFP. Calories don't go back to fitbit either so bidirectional.
  • vicsan0696
    vicsan0696 Posts: 2 Member
    So as I read through some of these MFP is working on this?
  • chrisslaughter6626
    chrisslaughter6626 Posts: 2 Member
    All of the syncing has stopped. I think its a wait and see when they find the bug in the software.
  • eddiesmith1
    eddiesmith1 Posts: 1,550 Member
    No sync for 2 days tried all the fixes. This is the third time this has happened since January. Not sure where my value is as a premium member when simple things like this consistently fail . At this point I won’t be renewing the premium option and may just move to the one platform . Which sucks because I have built a substantial recipe database here for my use
  • nurabh94
    nurabh94 Posts: 38 Member
    Would it be a good idea to log calories on the Fitbit while we wait for a fix? I like having an accurate diary and without syncing it’s so hard :(
  • havalynd
    havalynd Posts: 54 Member
    Super inconvenient, fingers crossed this fixes itself soon.
  • PositivelyFlawed
    PositivelyFlawed Posts: 316 Member
    Seems to be working now, for me, but this was day 3. IT is definitely frustrating
  • starrjulia8
    starrjulia8 Posts: 552 Member
    MY SISTER HAS A NEWER FITBIT AND HERS IS SYNCING NOT MINE
  • MessyBunBoyMom
    MessyBunBoyMom Posts: 4 Member
    I've been using MFP for over a week now and my fitbit steps have never once synced. I have a fairly new Versa that I've been using without issue for a few months in the fitbit app. I am very annoyed
  • marykelly04
    marykelly04 Posts: 7 Member
    No sync since June 23!
  • KMychelle
    KMychelle Posts: 9 Member
    Same problem...waste of money. Will be canceling my subscription. Used to be a great app.
  • WinoGelato
    WinoGelato Posts: 13,454 Member
    Is anyone having sync problems with this again or just me? FitBit and MFP haven’t synced since Friday (it’s Tuesday) and nothing from Map My .... is syncing either.
  • zebasschick
    zebasschick Posts: 1,071 Member
    since the MFP staff rarely reads most threads, maybe worth posting about here
    https://community.myfitnesspal.com/en/categories/website-suggestions-feedback
    or talking to them via phone is you're a paid subscriber.
  • cdafox
    cdafox Posts: 3 Member
    Has anyone resolved this syncing issue between mfp and Fitbit?
  • BitseyO
    BitseyO Posts: 2 Member
    Will Fitbit sync with the Premium subscription? If not, I'll look at a diff app.
  • EML112610
    EML112610 Posts: 27 Member
    cdafox wrote: »
    Has anyone resolved this syncing issue between mfp and Fitbit?

    Im having this issue, yesterday it synch’d SOME. Today nothing 😡
  • janejellyroll
    janejellyroll Posts: 25,763 Member
    BitseyO wrote: »
    Will Fitbit sync with the Premium subscription? If not, I'll look at a diff app.

    Fitbit syncs even with a free account. If you're asking if the functionality is more consistently reliable with a premium account, no. When it goes down, it goes down for everyone. With a premium account, you may get better customer support if you have individual syncing issues (apart from site-wide outages, I mean).
  • Dolly_Rocker
    Dolly_Rocker Posts: 3 Member
    I'm having some issues also, steps are synching but the calories gained through exercise are way off to what they have been previously.

    Hoping it sorts itself out.
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