MFP not syncing with Fibit

jgledhill93
jgledhill93 Posts: 1 Member
in Fitness and Exercise
For the last couple of days, my Fitbit device and app have been working perfectly, however my MFP app is not saying I have done any steps and not recording any of my exercise. I have uninstalled and reinstalled both apps, restarted my phone, disconnected and reconnected the Fitbit Tracking on MFP app but nothing has worked. I have tried adding exercises manually to see if this will kick start MFP app to add steps and exercise but nothing has worked.

Replies

  • Renaissancebody
    Renaissancebody Posts: 6 Member
    This is a recurring issue and problem. I am having the same issue.
  • cdyrx
    cdyrx Posts: 1 Member
    I'm having the same issue.
  • jhudson892
    jhudson892 Posts: 63 Member
    It is a documented issue that has been acknowledged in their Technology Support since June 5th. They don't have a fix yet but users disconnecting and reconnecting have created a larger backlog. They need to a better job of informing people that it is a problem on MFP not individual's devices etc.
  • sue4159
    sue4159 Posts: 24 Member
    Same issue here. Very frustrating. Come on MFP ! I've been with you for years and this is the worst time I can remember. At least you could let us all know and avoid everybody wasting time and patience on uninstalling and reinstalling etc.

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