Fitbit syncing problems

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  • abanytime
    abanytime Posts: 1 Member
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    No syncing since the morning of 6/25, similar to toddmike1964. I didn't do the usual but nothing.
  • MrAstro
    MrAstro Posts: 24 Member
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    Day 3 of not being able to sync here steps to MFP. Calories don't go back to fitbit either so bidirectional.
  • vicsan0696
    vicsan0696 Posts: 2 Member
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    So as I read through some of these MFP is working on this?
  • chrisslaughter6626
    chrisslaughter6626 Posts: 2 Member
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    All of the syncing has stopped. I think its a wait and see when they find the bug in the software.
  • eddiesmith1
    eddiesmith1 Posts: 1,550 Member
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    No sync for 2 days tried all the fixes. This is the third time this has happened since January. Not sure where my value is as a premium member when simple things like this consistently fail . At this point I won’t be renewing the premium option and may just move to the one platform . Which sucks because I have built a substantial recipe database here for my use
  • nurabh94
    nurabh94 Posts: 38 Member
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    Would it be a good idea to log calories on the Fitbit while we wait for a fix? I like having an accurate diary and without syncing it’s so hard :(
  • havalynd
    havalynd Posts: 54 Member
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    Super inconvenient, fingers crossed this fixes itself soon.
  • PositivelyFlawed
    PositivelyFlawed Posts: 316 Member
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    Seems to be working now, for me, but this was day 3. IT is definitely frustrating
  • starrjulia8
    starrjulia8 Posts: 552 Member
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    MY SISTER HAS A NEWER FITBIT AND HERS IS SYNCING NOT MINE
  • MessyBunBoyMom
    MessyBunBoyMom Posts: 4 Member
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    I've been using MFP for over a week now and my fitbit steps have never once synced. I have a fairly new Versa that I've been using without issue for a few months in the fitbit app. I am very annoyed
  • marykelly04
    marykelly04 Posts: 7 Member
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    No sync since June 23!
  • KMychelle
    KMychelle Posts: 9 Member
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    Same problem...waste of money. Will be canceling my subscription. Used to be a great app.
  • WinoGelato
    WinoGelato Posts: 13,454 Member
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    Is anyone having sync problems with this again or just me? FitBit and MFP haven’t synced since Friday (it’s Tuesday) and nothing from Map My .... is syncing either.
  • zebasschick
    zebasschick Posts: 910 Member
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    since the MFP staff rarely reads most threads, maybe worth posting about here
    https://community.myfitnesspal.com/en/categories/website-suggestions-feedback
    or talking to them via phone is you're a paid subscriber.
  • cdafox
    cdafox Posts: 3 Member
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    Has anyone resolved this syncing issue between mfp and Fitbit?
  • BitseyO
    BitseyO Posts: 2 Member
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    Will Fitbit sync with the Premium subscription? If not, I'll look at a diff app.
  • EML112610
    EML112610 Posts: 27 Member
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    cdafox wrote: »
    Has anyone resolved this syncing issue between mfp and Fitbit?

    Im having this issue, yesterday it synch’d SOME. Today nothing 😡
  • janejellyroll
    janejellyroll Posts: 25,763 Member
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    BitseyO wrote: »
    Will Fitbit sync with the Premium subscription? If not, I'll look at a diff app.

    Fitbit syncs even with a free account. If you're asking if the functionality is more consistently reliable with a premium account, no. When it goes down, it goes down for everyone. With a premium account, you may get better customer support if you have individual syncing issues (apart from site-wide outages, I mean).
  • Dolly_Rocker
    Dolly_Rocker Posts: 3 Member
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    I'm having some issues also, steps are synching but the calories gained through exercise are way off to what they have been previously.

    Hoping it sorts itself out.

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