Hello there from a relative noobie

sunnywidget
sunnywidget Posts: 1 Member
edited February 17 in Getting Started
actually started using MFP in Early January and its proving very helpful but suddently the calories burned shown on my fitbit are not showing on MFP - is this a known problem or am I doing something wrong, which is quite possible!

Replies

  • ecjim
    ecjim Posts: 1,001 Member
    Welcome -Sorry , Can't help you with the Fitbit - don't know anything about it
  • goal06082021
    goal06082021 Posts: 2,130 Member
    You may need to un-link and re-link Fitbit and MFP. It's been a while since I had a Fitbit but this kind of thing is still a known problem. Make sure both apps are up-to-date as well as the firmware on your Fitbit.
  • skinnyrev2b
    skinnyrev2b Posts: 400 Member
    Welcome!
    And usually, patience wins the day rather than linking/resetting etc. There is a group on here for fitbit users which is worth a look, but generally I'd suggest waiting for at least a few hours before worrying. :)
  • heybales
    heybales Posts: 18,842 Member
    Ditto's to MFP always recommending to NOT unlink and link again.
    Means a bunch of child syncs are left in the ether without a place to go, and the delay is already the results of cached sync data waiting to go somewhere.
    You may be good for 1 sync - then back to issue again.

    In meantime - look at device total burned - subtract 500 - eat that much.
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