Having problem adding water

sexyone33
sexyone33 Posts: 1 Member
edited November 2023 in MyFitnessPal Tech Support Questions
I got a update today. After that I haven't been able to add my water intake

Best Answer

  • Jean
    Jean Posts: 873 MFP Staff
    Answer ✓
    We are aware some of our users may be experiencing an issue with the water total clearing when logging over 999 ml. Our team is investigating the issue and hope to have it resolved soon.

Answers

  • jedifreeman
    jedifreeman Posts: 2 Member
    I have the same problem!!! I can no longer track my water as a result of the update very annoying!!!
  • mademoisellesfx
    mademoisellesfx Posts: 2 Member
    I got this reply from my same question.

    Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • clematisa1
    clematisa1 Posts: 3 Member
    I have the same problem
  • bcrisp416
    bcrisp416 Posts: 2 Member
    Where can you log your water?
  • jedifreeman
    jedifreeman Posts: 2 Member
    mademoisellesfx wrote: »
    I got this reply from my same question.

    Apologies for any problems you are having. To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

    Did they fix it for you cause I followed the link at achieved nothing. Still can't log water. Hoping they revert the changes back to what it was prior to update.
  • Savaloy68
    Savaloy68 Posts: 2 Member
    I can't log water either, any quantity, since the most recent update. I've waited a while thinking it would be a common problem and be addressed quickly but as yet, nothing.
  • Savaloy68
    Savaloy68 Posts: 2 Member
    edited October 2022
    bcrisp416 wrote: »
    Where can you log your water?

    Near the bottom of the diary page there's a "Water" tab.
    Doesn't seem to be working too well atm though.
  • barbararoal3
    barbararoal3 Posts: 1 Member
    Got the same issue. When are they fixing it???😡😡.
This discussion has been closed.

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