Can't create a new or copy existing recipe?

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is_this_taken
is_this_taken Posts: 4 Member
edited November 2023 in MyFitnessPal Tech Support Questions
When I try to copy a recipe I just get a "Failed to copy recipe" error.
When creating a new recipe I get "There was a problem retrieving your recipe."

I did find this "While performing the scheduled maintenance, we became aware of an issue with creating or updating recipes. We are continuing to investigate this issue and are working on a fix."

Any workarounds or suggestions?
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Answers

  • caiteanngrace1989
    caiteanngrace1989 Posts: 1 Member
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    Apparently it’s a known issue and we have to wait it out. I pulled this from their contact customer support page. I’m having the same issue. Very frustrating.

    “Hi there,

    While performing the scheduled maintenance, we became aware of an issue with creating or updating recipes. We are continuing to investigate this issue and are working on a fix.

    Our apologies for any inconvenience this may cause. Thank you for your patience while we complete this work.

    All the best,

    MyFitnessPal Staff”
  • corinasue1143
    corinasue1143 Posts: 7,467 Member
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    At least you can get to the recipes page! I haven’t been able to for several weeks
  • Lietchi
    Lietchi Posts: 6,127 Member
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    You can use the Meals function in the meantime?
  • mimiriana
    mimiriana Posts: 2 Member
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    And just be careful with trying to update recipes in the meantime because the ones I tried to modify simply disappeared from the list, not even the old ones are now available. better to wait it out
  • is_this_taken
    is_this_taken Posts: 4 Member
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    Adding and copying recipes started working for me.
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