FitBit not syncing steps?

mdl_82
mdl_82 Posts: 6 Member
edited November 2023 in MyFitnessPal Tech Support Questions
Hi all,

My FitBit stopped syncing my steps with MFP back on December 28th. I've tried removing permissions and setting them up again, restarted my phone. It still won't sync. Any suggestions?

Thanks!
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Best Answer

  • mdl_82
    mdl_82 Posts: 6 Member
    Answer ✓
    Ahhhh right after I posted I decided to log out and back in. Now it works lol.

Answers

  • prikoza
    prikoza Posts: 11 Member
    Is it possible to NOT sync steps from Fitbit, but exercise only? :) I've been googling for a while, cannot find an option for this.
  • durden
    durden Posts: 3,592 MFP Staff
    prikoza wrote: »
    Is it possible to NOT sync steps from Fitbit, but exercise only? :) I've been googling for a while, cannot find an option for this.

    @prikoza I can confirm that this is not possible because Fitbit does not send exercise data as specific "exercises" to partners. All your exercise data is sent through the Steps service, so you are required to opt into Steps in order to track Fitbit exercise.
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