Re: Calories Remaking

johnnys_fitness_ch
johnnys_fitness_ch Posts: 80 Member
edited January 2023 in MyFitnessPal Tech Support Questions
So I log into the desktop app and it shows almost double my calories remaining. It shows I 1619 exercise calories to burn. The only problem is today is my day off and I should have my regular calories allotment. The phone app is right on the money.

Best Answer

  • durden
    durden Posts: 3,592 MFP Staff
    Answer ✓
    We are aware that adjustments are incorrect for users on the website under daily summary, and we are currently working on a resolution. We hope to have a fix in place as soon as possible.

    Please accept our sincerest apologies for any inconvenience this may have caused. We appreciate your patience and understanding.

Answers

  • bungersma1
    bungersma1 Posts: 6 Member
    My experience also, and the spurious amount of calories is climbing during the day. However, the Food Diary figures are correct. Bizarre!
  • durden
    durden Posts: 3,592 MFP Staff
    I would recommend reaching out to our support team for some further guidance on this.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • johnnys_fitness_ch
    johnnys_fitness_ch Posts: 80 Member
    durden wrote: »
    I would recommend reaching out to our support team for some further guidance on this.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

    I have... thanks
  • johnnys_fitness_ch
    johnnys_fitness_ch Posts: 80 Member
    4ht day in a row my calories are off the chart. Shows I worked and I have not yet. Mobile
    app is perfect. Web app is wrong. I have disconnect my Fitbit synced, reconnected nothing fixes this.
    x79b3wzkkwms.png
This discussion has been closed.

Categories