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Negative Calorie adjustments

My calories don't adjust at all. At some point they used to and now it does not work at all. I have contacted customer service and they refuse to look into the issue because I can't provide them with a specific date as to when it stopped working.
I asked them regardless of when it stopped, shouldn't the feature be working regularly? I walked Sunday over 12 thousand steps and no adjustment at all.
Has anyone experienced this? I have a Fitbit Charge.

Replies

  • dougii
    dougii Posts: 679 Member
    Sorry I have no fix for you. This is why I choose not to link my iPhone or iWatch and instead manually log my exercise calories each morning when I log in. I'm running a day behind on calorie burn but it's all relative. Good luck.