Database issues?

Bambalama
Bambalama Posts: 14 Member
in MyFitnessPal Tech Support Questions
I suddenly can’t search for chicken wings, chicken, or wings. Is there an issue with some database or another or is this user error?

Best Answer

  • aaflesher
    aaflesher Posts: 1 Member
    edited June 2023 Answer ✓
    I’ve been trying to search also. Nothing coming up. Hope it’s fixed soon.
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Answers

  • kajaet
    kajaet Posts: 12 Member
    I tried searching for rice and nothing came up. Said food was not found.
    Same with chili. Is there an issue right now. Accessing via iPhone app.
  • costergard1961
    costergard1961 Posts: 1 Member
    edited June 2023
    Same here
  • jennamiller11111
    jennamiller11111 Posts: 1 Member
    edited June 2023
    Hi! I currently have the same issue. I think perhaps it’s affecting the app’s server as a whole and we must be patient and wait for it to be fixed.
  • mjshue0
    mjshue0 Posts: 1 Member
    Same thing happening to me.
  • Marol
    Marol Posts: 1 Member
    I’m dealing with the same problem. Even basic foods aren’t showing up in the database.
  • mjglantz
    mjglantz Posts: 508 Member
    Same here and same on app and website
  • Wynterbourne
    Wynterbourne Posts: 2,235 Member
    edited June 2023
    It's not working on the app or the webpage for me.
  • Wynterbourne
    Wynterbourne Posts: 2,235 Member
    Ditto. Broken search on app and website.
  • Bambalama
    Bambalama Posts: 14 Member
    I sent a message to support. Has anyone else chimed in? Maybe if everyone bugs them it will get some attention.
  • DSTnKC
    DSTnKC Posts: 1 Member
    I have tried Trader Joes, Graham Cracker, even Whataburger to no avail. Is the site down?
  • joreo1c
    joreo1c Posts: 3 Member
    edited June 2023
    Same
  • Wynterbourne
    Wynterbourne Posts: 2,235 Member
    edited June 2023
    Two other threads already asking about it. I also can't search, so yes, it appears there is a search issue for both the app and website at this time.
  • joreo1c
    joreo1c Posts: 3 Member
    edited June 2023
    I am unable as well. I contacted them
  • kajaet
    kajaet Posts: 12 Member
    edited June 2023
    got It. Looks like its the site/database and not just me. Thanks
  • Junebugjr57
    Junebugjr57 Posts: 1 Member
    Same here! My search only finds food I have already logged.
  • timothysmithjd5665
    timothysmithjd5665 Posts: 1 Member
    edited June 2023
    Same issue for me
  • Helen0531
    Helen0531 Posts: 1 Member
    I started having the same issue. Everything was fine and all of a sudden I can’t look up the mango margarita or anything else for that matter I can only see my history.
  • justjenni26
    justjenni26 Posts: 1 Member
    edited June 2023
    I have tried the food search on the app, right after updating, so I thought it was an update issue. I then logged into the browser on my laptop and same issue here as well. Leaving a comment so that they can get more details to resolve the outage.
  • dbk4
    dbk4 Posts: 1 Member
    Me too. There is nothing in the database, no matter what food I search for.
  • mjglantz
    mjglantz Posts: 508 Member
    edited June 2023
    Just sent an email to support
  • MizKittyKat
    MizKittyKat Posts: 6 Member
    Anyone having trouble seeing the whole food database when you search for the food? I can scan food and see my food history that's about it
  • yeenekara
    yeenekara Posts: 5 Member
    edited June 2023
    I'm having the same issue. Thanks for alerting IT support, I will do same.
  • AnnofB
    AnnofB Posts: 3,588 Member
    edited June 2023
    Me too. As of a few minutes ago, "green beans" do not exist on MFP.
  • Sora4ever
    Sora4ever Posts: 98 Member
    edited June 2023
    Yup, getting an error while searching for foods, something to do with the server.
  • cjseajays63
    cjseajays63 Posts: 4 Member
    edited June 2023
    same issues for me on iphone app and website
  • nutz4steelers
    nutz4steelers Posts: 2 Member
    edited June 2023
    Not working on my phone or computer
  • mpmoore1
    mpmoore1 Posts: 1 Member
    Having same issue. I have reached out to support as well.
  • justdavey10
    justdavey10 Posts: 1 Member
    edited June 2023
    Same here
  • MizKittyKat
    MizKittyKat Posts: 6 Member
    edited June 2023
    Ok I thought i was the only one having issues. I can’t see the database when i search for the food. Not working for me either on the PC.

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