Y-axis in Progress is not scaling properly in app

mpower356
mpower356 Posts: 1 Member
in MyFitnessPal Tech Support Questions
I've been using the Android app for about 8 years. Last week, the scale of the y-axis in my weight progress chart won't adjust properly. It is zoomed in too far, so my weight history goes off the top and bottom of the chart.

Any way to fix this?

Best Answer

  • durden
    durden Posts: 3,555 MFP Staff
    edited June 2023 Answer ✓
    Please report this to our Customer Happiness team so we can take a look and assist!

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com

Answers

  • reebo77
    reebo77 Posts: 2 Member
    I have the same problem, and so do others when I asked on Reddit. I have reported it as above
  • almadillo
    almadillo Posts: 3 Member
    I have the same problem.
    I reported it as well.

    No answer from support though.
  • szchren
    szchren Posts: 10 Member
    Same here. Scaling problem on y-axis -- does not auto scale. Been broken for a week or so.
  • pojdulos
    pojdulos Posts: 1 Member
    In my case, the graph also scales badly.

    0dccda08l8qr.png

  • sbelletti
    sbelletti Posts: 213 Member
    Yup. Same here.
  • kimmorehouse6
    kimmorehouse6 Posts: 1 Member
    Same. I have always wished you could set your own y-axis scaling. Now the auto-scale is broken.
  • jennifermbrown74
    jennifermbrown74 Posts: 1 Member
    Same issue. Response from tech support was that they are aware of the problem, but there was no indication in my email about when it would be resolved.
  • physioflyer
    physioflyer Posts: 1 Member
    Wondering why it takes tech support such a long time to change what should only amount to a couple lines of code?!
  • speedskierstead
    speedskierstead Posts: 1 Member
    Still ongoing. I have the same issue.
  • aasped
    aasped Posts: 13 Member
    Same!! When will this be fixed?
  • Ughzy4968
    Ughzy4968 Posts: 7 Member
    edited June 2023
    Adding to the pile. Same issue here! On android.
  • wokkieflokkie
    wokkieflokkie Posts: 1 Member
    Still hasn't been fixed yet, even though there have been multiple MyFitnessPal android updates. Very frustrating
  • glennjonesiii
    glennjonesiii Posts: 1 Member
    Same issue here. I hope it's fixed soon. It's pretty annoying since it's one of the only reasons I still use this app.

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