Unable to add food into diary on website

fitmom4lifemfp
fitmom4lifemfp Posts: 1,572 Member
in MyFitnessPal Tech Support Questions
I've used MFP for years, have not used the website in a while but trying to add a food item today and it lets me search for the food, and displays the list, but when I click on it it does nothing. I cleared cache. What is the problem?

Answers

  • Jean
    Jean Posts: 873 MFP Staff
    Apologies for any problems you are having. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com
  • cjs2pc
    cjs2pc Posts: 1 Member
    Same here, on the website after you search and click on a result, the pane on the right is blank.
  • focused_driven
    focused_driven Posts: 2 Member
    I just started today i introduced myself and explained that i'm having the same problem can't enter any foods tried for about an hour
  • jcolp93
    jcolp93 Posts: 1 Member
    Same issue on my side
  • fitmom4lifemfp
    fitmom4lifemfp Posts: 1,572 Member
    edited August 2023
    Okay Support - it ain't just me! Why no response (other than to email support!) and why no fix?
  • fitmom4lifemfp
    fitmom4lifemfp Posts: 1,572 Member
    Update - this appears to be fixed now - thank you!!

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