Waking up to 2900+ exercise calories?

Chihuahua_Momma_
Chihuahua_Momma_ Posts: 6 Member
in MyFitnessPal Tech Support Questions
For the last 2 days, MFP is giving me exercise calories when I didn’t earn them. Thousands of exercise calories earned when I wake up and only have 45 steps from a round trip to the bathroom back to bed. And then as the day goes on, I lose exercise calories from that huge total to a smaller number by bed. This is really bizarre. I’ve logged out of MFP and FitBit, rebooted my Fitbit, unsynced and resynced them. Nothing is fixing this weird glitch.

Best Answer

  • durden
    durden Posts: 3,593 MFP Staff
    edited September 9 Answer ✓
    KNoceros wrote: »
    I started a thread about this earlier in the week, which has vanished.
    I believe MFP are blaming FitBit for the errors.

    https://status.fitbit.com/incidents/D6j3uhKPGKKsJjNoxsp7

    None of the posts have been removed, but I have been cleaning up/merging threads around this in hopes that discussion (and this information, which i've reposted numerous times) might be made quickly available to people.

Answers

  • Irun4my4
    Irun4my4 Posts: 6 Member
    I am having the same issue for the same duration. Previous to that, it was slow to update exercise calories, or would sync my Fitbit and Garmin and wipe all calories from steps without regard to how many of the steps were from a Garmin activity. It’s maddening as I rely on this for medical purposes to hit my macros and calories every day.
  • Irun4my4
    Irun4my4 Posts: 6 Member
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    Should not have 800+ calories for 8k steps PLUS the run. Nope.
  • htruan1963
    htruan1963 Posts: 1 Member
    I'm also seeing the same problem. Waking up with 800-1000 exercise in 1 minute!
    Initial screen showed 0. When I entered my first food item the exercise adjustment goes up to that high number.
  • KNoceros
    KNoceros Posts: 326 Member
    I started a thread about this earlier in the week, which has vanished.
    I believe MFP are blaming FitBit for the errors.

    I tried to report it to the Support people here too but just got an automated response telling me how to cancel my premium membership (which I don’t have).

    Not confident this will resolve. In the meantime I’m left trying to guess at lunchtime what my day-end energy expenditure is likely to be. I mean, I can log food in Fitbit and do that. The ONLY reason for still being on MFP is that it shows an estimated full day output rather than “current” output.
  • Chihuahua_Momma_
    Chihuahua_Momma_ Posts: 6 Member
    edited September 7
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    This doesn’t make sense. I’ve walked barely any steps.
  • aboutthatstory
    aboutthatstory Posts: 3 Member
    This is happening to me as well, it started on September 1. Oddly enough, when I look at the previous day, it shows the correct number that I burned.
  • longblondie2004
    longblondie2004 Posts: 26 Member
    Same thing here. It just started a few days ago. Wake up and have over 600 exercise calories. Wish this would get resolved. Glad to know I’m not alone. This is super frustrating
  • sllm1
    sllm1 Posts: 2,130 Member
    Same here. The number of exercise calories starts super high and decreases throughout the day. It seems correct by the end of the day. It’s very frustrating.
  • andiedmonds
    andiedmonds Posts: 14 Member
    I'm having the same issue. Glad I'm not the only one. I just haven't had time to figure it out. Are they trying to push us to get more exercise or is it an actual bug? Either way, it would be nice to let us know.
  • ChrissyHadleyCurrent
    ChrissyHadleyCurrent Posts: 1 Member
    This is throwing me off, too. It's like it's predicting my exercise calories for the day. What's messing me up is that I use my *current* exercise calories to help me modify my l unch to provide enough margin for dinner while staying within my goal. I sit at a desk at work most of the afternoon so this number keeps drastically changing with this predictive method. It really messing up my planning and I'm finding I end up way over my goal. Very not cool or helpful.
  • Chihuahua_Momma_
    Chihuahua_Momma_ Posts: 6 Member
    I paid for premium MFP and with all the problems I’m not sure I’m going to renew my membership. Between losing the newsfeed and now this problem? Is MFP actively trying to lose paid subscriptions? One would think from a business perspective they would do everything in their power to make their members happy so their profits grow.
  • SCoil123
    SCoil123 Posts: 2,111 Member
    I’m having the same problem for the last few days. I woke up today with 2000 exercise calories before even starting my day. I’ve disconnected the apps and reconnected without any improvement. I don’t think it’s Fitbit at all because the numbers don’t even match my total calories burned on Fitbit
  • khe4075
    khe4075 Posts: 1 Member
    I am having the same issue. One morning it started added a huge amount to my calories. The change is making the app useless for me. Definitely no plan to renew. Pissed off that it broke shortly after I paid an annual fee.
  • fr6915
    fr6915 Posts: 1 Member
    Assuming MFP is working on this, would like to get an official statement. Or should we all contact their support?
  • Lietchi
    Lietchi Posts: 6,892 Member
    fr6915 wrote: »
    Assuming MFP is working on this, would like to get an official statement. Or should we all contact their support?

    They know about the issue:

    https://support.myfitnesspal.com/hc/en-us/articles/360032625231-Known-Issues-Integration-Partners
  • WilliamShreckengost
    WilliamShreckengost Posts: 13 Member
    KNoceros wrote: »
    I started a thread about this earlier in the week, which has vanished.
    I believe MFP are blaming FitBit for the errors.

    I tried to report it to the Support people here too but just got an automated response telling me how to cancel my premium membership (which I don’t have).

    Not confident this will resolve. In the meantime I’m left trying to guess at lunchtime what my day-end energy expenditure is likely to be. I mean, I can log food in Fitbit and do that. The ONLY reason for still being on MFP is that it shows an estimated full day output rather than “current” output.

    In fairness, Fitbit is also blaming Fitbit for the issue and it's not just MFP showing stuff like this lately. I'm really starting to wonder if we're about to see a few more headstones in the Google Graveyard over the next year with the way Fitbit's been declining lately.
  • heatherrose68
    heatherrose68 Posts: 2 Member
    Same issue as stated above by many. Hoping someone resolves this soon!
  • Kelstarr84
    Kelstarr84 Posts: 21 Member
    Exactly the same issue for me too. Really frustrating as I can't really log exercise etc as it is adding on extra calories. Stopped tracking now until this is sorted by either fitbit or mfp. Funnily enough previous to this issue I had an issue for about 3 weeks where my exercise calories weren't being logged at all so had the absolute opposite problem. What is going on.
  • aboutthatstory
    aboutthatstory Posts: 3 Member
    I woke up to 808 calories burned this morning. So I made a misc. calorie entry for 800 and put it under evening to subtract it from my remaining calories total. It's not perfect but for now, it will have to do because knowing how much I have left to eat is important. I really hope this gets worked out. 🤞
  • reddherrings
    reddherrings Posts: 3 Member
    This glitch has made MFP almost useless for me. I exercise early in the morning, but even before I step out the door I have 2k calories to burn THEN I work out and have even more. I plan my meals by going off how I moved for the day- if it’s this inaccurate I have not a whole lot to go on. I’m beyond frustrated. I’ve been tracking and hoping the problem would get fixed… but I’m hitting my limit.
  • bosiow
    bosiow Posts: 1 Member
    Having the same problem. Restarted the Fitbit and reinstalled both apps. MFP said it was a Fitbit problem but if i look at the calories listed in my Fitbit app they’re correct. I’ve always loved MFP but not willing to pay for an app that doesn’t work. Anyone find an app with similar features that they like?
  • londoneye
    londoneye Posts: 203 Member
    reddherrings wrote: »
    This glitch has made MFP almost useless for me. I exercise early in the morning, but even before I step out the door I have 2k calories to burn THEN I work out and have even more. I plan my meals by going off how I moved for the day- if it’s this inaccurate I have not a whole lot to go on. I’m beyond frustrated. I’ve been tracking and hoping the problem would get fixed… but I’m hitting my limit.

    I'm quick adding the same sum as the extra exercise calories to get a better idea of where i am. Not perfect but works until the bug is fixed
  • Lietchi
    Lietchi Posts: 6,892 Member
    bosiow wrote: »
    Having the same problem. Restarted the Fitbit and reinstalled both apps. MFP said it was a Fitbit problem but if i look at the calories listed in my Fitbit app they’re correct. I’ve always loved MFP but not willing to pay for an app that doesn’t work. Anyone find an app with similar features that they like?

    Fitbit themselves have said the problem is on their side (I saw a link in one of the topics about this issue linking to a message from Fitbit).
  • Chihuahua_Momma_
    Chihuahua_Momma_ Posts: 6 Member
    I’m done with FitBit now. I bought a Garmin Viviomove Trend. I’ve been a customer of FitBit for 7 years, spent lots of money on multiple watches and their app. This problem of adding calories has me fed up. My health monitoring is too important to me and I want accurate numbers. Good bye FitBit. You should have fixed this problem sooner bc now you’ve lost a loyal customer.
  • RobinPollard1
    RobinPollard1 Posts: 5 Member
    Same issue,but going on for the last couple of weeks - I hate this and think it is fitbit doing it.
  • aboutthatstory
    aboutthatstory Posts: 3 Member
    Is it me or is finally fixed? I woke up to no extra calories and was so relieved!
  • kfmangels
    kfmangels Posts: 1,299 Member
    It still doesn't seem right, on MFP it's giving me a negative calorie burn for Fitbit, so even though I burned 119 calories for my workout it's only saying I burned 62 calories. Can we fix this please? It has gone from one extreme to the other!
  • AnnPT77
    AnnPT77 Posts: 34,638 Member
    kfmangels wrote: »
    It still doesn't seem right, on MFP it's giving me a negative calorie burn for Fitbit, so even though I burned 119 calories for my workout it's only saying I burned 62 calories. Can we fix this please? It has gone from one extreme to the other!

    I hope you understand that your calorie adjustment in MFP and your workout calories in Fitbit are two different things, and are unlikely to ever match?

    The calorie adjustment from a fitness tracker compares what MFP expected you to burn to what the tracker saw you as burning, and the adjustment is the difference between those. MFP expects you to burn some activity calories (based on the "activity level" setting in your profile. You will only get added calories to the extent that your fitness-tracker says you burned more calories (or anticipates you will burn more calories) that day than your "activity level" predicted.

    Fitbit sees you burn calories doing exercise plus daily life stuff. It would be highly unusual if the calorie adjustment exactly matched your exercise calories.
  • kfmangels
    kfmangels Posts: 1,299 Member
    @AnnPT77

    But I never noticed a negative balance before. I do understand it, but it just seems like it went from the extreme of overestimating, to underestimating. I honestly don't pay any attention to it, it just seemed odd to me.

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