Can't update calorie goal

dakotababy
dakotababy Posts: 2,407 Member
in MyFitnessPal Tech Support Questions
Hey, I am in the section wanting to change my daily calorie intake goal and it won't let me update it? Any reason why that is?

Answers

  • durden
    durden Posts: 3,549 MFP Staff
    Hello! Please reach out to our dedicated support team for assistance by visiting https://myfitnesspal.zendesk.com/hc/en-us or emailing directly to support@myfitnesspal.com
  • robertlindblad2462
    robertlindblad2462 Posts: 1 Member
    I have the same problem. Any solutions?
  • TexasTallchick
    TexasTallchick Posts: 138 Member
    Same issue here...2 days subsequent to original post regarding this issue.
  • Bloodroot11
    Bloodroot11 Posts: 7 Member
    Same issue. Really getting old with the constant bugs and loss of data.
  • JidGod
    JidGod Posts: 8 Member
    I also have this problem. I deleted the duplicated exercise calories, disconnected and reconnected Fitbit as a connected app in MFP, logged out of MFP, updated MFP, and rebooted both my watch and my phone. Nothing has solved the issue; MFP is still not receiving any calorie updates from Fitbit's servers.
  • Airportchick
    Airportchick Posts: 31 Member
    Same. I could update them on the web but it won't let my sync in tbe app.
  • ThreeDogRescuer
    ThreeDogRescuer Posts: 1 Member
    I had to uninstall and reinstall the app - works now.
  • willywing
    willywing Posts: 1 Member
    Airportchick wrote: »
    Same. I could update them on the web but it won't let my sync in tbe app.

    I did that, and it worked only on the web, but, as you said, couldn't sync to the app.
    ThreeDogRescuer wrote: »
    I had to uninstall and reinstall the app - works now.

    I did that, it worked for me. In the moment I launched the app after reinstalling, it showed a standard goal calories. When I tried to change, it worked.

    Thanks.

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