How to Upgrade to premium plus and get the meal planner

robertscebold
robertscebold Posts: 1 Member
in MyFitnessPal Tech Support Questions

I would like to add the meal planner functionality but don't see where to upgrade.

Best Answer

  • durden
    durden Posts: 3,969 MFP Staff
    Answer ✓

    The Premium + option is being rolled out slowly, and isn't fully available just yet. We encourage you to check back periodically over the next few weeks. Once Premium + is available, you will see a direct path on your subscription screen within your app which will allow you to upgrade or downgrade your premium subscription. 

    Please note: If you currently have an active standard Premium subscription and you're upgrading to Premium +, you will be upgrading through the same payment platform that you originally used to create your standard Premium subscription. The different payment platforms are noted below, each one will handle the upgrade/downgrade in a manner that reflects their terms. 

     Web
    Web Premium purchases are handled by our payment partner, Stripe, and will appear on your credit card bill. Stripe accepts Visa, MasterCard, American Express, JCB, Discover, and Diners Club as well as Apple Pay and Google Pay. Please make sure your credit card is set to the same currency in which you have designated the MyFitnessPal program.

    iOS
    Upgrades purchased through our MyFitnessPal app for iOS are processed by Apple's App Store and will be charged via your iTunes account.

    Android
    Upgrades purchased through our MyFitnessPal app for Android are processed by Google's Play Store and will be charged via your Play Store account.

    We hope this information is helpful and we hope you enjoy our Premium options.

Answers

  • fatburner55
    fatburner55 Posts: 1 Member

    I am also interested in upgrading. the App says I need to go to the website but the website does not have the functionality

  • itladyee
    itladyee Posts: 6,410 Member

    I am trying to do the same. My original purchase of premium was though the play store and it appears that the Play Store does not yet have the option to upgrade to premium + at this time.

    I tried canceling my premium and adding it again but that didn't work.

    I opened a ticket but have not heard anything.

  • LuanneScott1971
    LuanneScott1971 Posts: 15 Member

    I'm on Google too, and just keep getting an error message.

  • Liefje2020
    Liefje2020 Posts: 1 Member

    I've upgraded to Premium + but can't see where to access Meal Planner online. It does come up on my app but I want to access it on the website not the app.

    Please can you tell me where to find it in my online account?

    Thank you.

  • JonnySmith0248
    JonnySmith0248 Posts: 15 Member
    https://community.myfitnesspal.com/en/discussion/comment/48565387#Comment_48565387

    This is my question as well.

  • durden
    durden Posts: 3,969 MFP Staff

    the Meal Planner is only available via the apps at this time.

  • cbsongbird
    cbsongbird Posts: 3 Member

    I upgraded online but have tried to go to my meal planner but do not see the upgrade. I go to the plan on my app and there is no place to get the meals now it takes me to the Premium Plus but there is nothing there. When I go to plans you can choose Premium Plus but there is nothing that I can click on to get the information that I was asked to choose to get my plan. I paid for this what is going on. Please help.

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