Exercise Calories Burned Not Showing

ally_mccoy
ally_mccoy Posts: 6 Member
in MyFitnessPal Tech Support Questions

I’m not sure if it’s just me, but the last few weeks the “exercise” part of the “calories remaining” section at the top of the app diary is not updating for me.


Everything was working fine until I had to replace my phone through an insurance claim.

Since I’ve reinstalled the app it has not been tracking exercises at all. My watch (Suunto) doesn’t connect directly with MyFitnessPal, so I connect it to the apple Health app and adjust it accordingly through that calculation.


but the last 2 weeks or so it isn’t updating at all. Even if I add exercises or workouts manually it just says “0”


I’ve looked through apple app and browser settings to rectify but can’t seem to find anything.


Is anyone else having this issue?

Best Answer

  • Jean
    Jean Posts: 991 MFP Staff
    Answer ✓

    Apologies for any problems you are having with your calorie adjustment. It is possible that you have not earned an adjustment yet, which is why you are seeing 0. Please reach out to our dedicated support team for further assistance via https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com.

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