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New interface comments

mbr15580
mbr15580 Posts: 5 Member
in Feature Suggestions and Ideas

Where to start?

My dashboard is gone. The new "home" page shows half of what it used to and looks like it was coded with an AI tool.

Weight is now hidden behind one of two "progress" menu options

Premium customers, who pay, have lost a menu option to some ridiculous meal planner that you want us to pay more for. Why are you penalizing your paying clients?

No ability to copy meals anymore. Why?

Can I get a prorated refund? It's just the pits.

And why no announcement that it was coming? I'm sure its because its subpar. Maybe sell it back to Underarmour? At least they didn't break what wasn't broken

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Replies

  • makadu
    makadu Posts: 1 Member

    I’m with you @mbr15580! I am struggling with the new update…HATE IT! Not only that but the “complete logging” is gone now too! I loved that because I have had issues with an eating disorder in the past and getting the message that I did not eat enough calories was super helpful for me.

    I may have to go elsewhere. That nonsense with the menu really ground my gears as well. 🤬

  • Monarch091
    Monarch091 Posts: 1 Member

    this new update is terrible! Major step backwards. We need an option to go back to the other dashboard. This may be a dealbreaker and I may actually cancel my subscription. It’s really horrible.

  • Eric_E
    Eric_E Posts: 2 Member

    The new layout is so extremely frustrating and cumbersome to use. I've been a premium member for close to a decade but will cancel my subscription if the app isn't fixed very quickly. At an absolute bare minimum I need to have the ability to:

    • Add food to sections/meals with a single click/tap, as was possible in the old app. Not the three clicks/taps it now takes.
    • Copy food (one or multiple at the same time) from any day in the past to another date.
    • Swipe between days using left and right on the main/today page.
    • See all food within a section/meal on the main/today page.

    Aside from this I have no interest in the new Meal Planner. I'm already a paying subscriber and this just seems a sad attempt to upsell. Offer it as an option and if I decline or turn it off in the settings remove it from my main page.

    Either revert back to the old app (which worked fine) or add the functionality mentioned above to the new app within days. If not I won't renew my MFP subscription which is due soon as I won't pay for something unusable.

  • karinbee2528
    karinbee2528 Posts: 1 Member
    edited October 15

    I use the meal planner on a daily basis, and find it extremely useful - that in itself is worth the money. Love the fact it has an interactive shopping list which only leaves the items you need to get.

    I think I can cope with the layout, but don't like the fact that they've changed the calorie consumption to show how much has been used rather than what is left to use for the day. Please bring that back.

  • cc_london
    cc_london Posts: 2 Member
    edited October 15

    The new layout is absolutely terrible. This app is getting worst with every update. There's no flexibility regarding the macros, so I have to use 3 other external website to get my macros correct. Now I can't see what I've eaten for each meal instantly. You are creating more steps in my weight loss process, which isn't easy. The quick delete or move feature has been removed too. I appreciate that your designer want to prove their value with these updates to keep themselves in work but it's not helping me as an user. Only the Lord knows what trashy update you'll create next. 😭😭😭😭

  • mkksemail
    mkksemail Posts: 4,728 Member
    edited October 15

    Eric_E Posts: 1

    • Copy food (one or multiple at the same time) from any day in the past to another date.
    • Swipe between days using left and right on the main/today page.

    Seconding the request to bring back the ability to copy a meal from any day in the past! Sure, you made it easier to copy yesterday's meal, but more frequently I repeat a meal from last week, or a few days ago. Why delete such a useful functionality?

    On the swiping, @Eric_E , they replaced the arrows for yesterday or tomorrow with a 7-day bullet line with today in the middle. You can click anymore the days to go right to it, rather than using the calendar drips on option.

  • mkksemail
    mkksemail Posts: 4,728 Member
    edited October 15


    karinbee2528     Posts: 1 

    I think I can cope with the layout, but don't like the fact that they've changed the calorie consumption to show how much has been used rather than what is left to use for the day. Please bring that back.

    @karinbee2528 , you can switch the calories view. If you click on the calorie count at the top of the food log main page, it toggles between calories left and calories consumed. ✨

  • Emeka20
    Emeka20 Posts: 1 Member
    edited October 15

    I actually hate this update and feel like they’ve reduced the UI to be far more cumbersome and take far more taps to do simple tasks. My yearly subscription ends in March and I will not be renewing it. The least they can do is give users the option to use either interface or simply reverted it back to the old look and acknowledge that they got it wrong. Super disappointing change.

  • WillVanKeulen
    WillVanKeulen Posts: 3 Member

    Upvoting. This new UI is clunky, slow, and missing preexisting functionality. Why are meals hidden away, only showing the first item unless you click on it and wait several seconds for another page to load? Literally no one asked for that. Can't swipe between days. Timestamps are missing or are getting rounded to the nearest 5 minutes. Can't copy meals. No bulk edit. Giant fonts and UI spacing is an accessibility option that is good for those that need it. The old compact UI shows all logged foods inline, and was perfect for me (and lots of others, judging by the community's overwhelming negative response to this update).

    Please revert these changes or make them optional.

  • pp01085
    pp01085 Posts: 2 Member

    I hate it. Its no longer functional. Ive been a premium subscriber for years. I sent them a message and if they dont get back with me in 1 day, or if they dont fix it, im unsubscribing and deleting my account. This has become the worse garbage app ive used in a long time.

  • 92annyu
    92annyu Posts: 1 Member

    This is absolutely terrible. The interface is awful, super counter intuitive and it’s working badly. It doesn’t read well the log ins, doesn’t allow you to copy meals from one day to another, the info doesn’t show correctly… Just take it back. Perfect example of ruining something good with an unnecessary update.

  • Eric_E
    Eric_E Posts: 2 Member

    Thanks for the day switching comment @mkksemail . I did see that but it's a clunky user experience, slow and most importantly, it only goes back a few days. Swiping left/right was intuitive and allowed you to go back as far as you wanted.

    For everyone: My first "comment" in this thread was a separate post on the "Feature Suggestions and Ideas" Forum. Apparently MFP is moving posts and comments around without asking with the original poster (OP). I could come up with reasons good (having all related comments in one section?) or bad (trying to make things look not so bad by limiting threads with complaints?) for doing so, but the fact that you as the OP aren't even notified about this is another very bad user experience.

    The only upside is that it does mean someone at MFP is reading this. Now the question is whether all these complaints reach people who make decisions…

    I'll cancel my subscription this weekend if the app isn't fixed or improved as per my initial comment here:

    https://community.myfitnesspal.com/en/discussion/comment/48798928#Comment_48798928
  • mkksemail
    mkksemail Posts: 4,728 Member

    Oh, that's interesting, Eric_E ! (moving posts). Thx for letting us know!

  • psycho_lovely
    psycho_lovely Posts: 1 Member

    I hate it too. No copy meal feature is bs, and you used to be able to easily swipe between days (both of which I used a lot). It's also clunky and slow to load, slow to switch between days, and having to click into each meal to see things is annoying, moving or deleting things also takes more steps. My yearly subscription just renewed, I've been using this app daily for yrs, and tbh if this isn't fixed soon I'm going to be asking for a refund and finding something new. The diary page is the only part I really used before and it was user friendly, this new one is not at all, everything takes more steps and is less easily seen.

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