Premium is suddenly not working

I had an issue where the food scanning process was not working, it came up with .

As a result, I uninstalled and reinstalled the app. This process previously.

This time when I go to scan, it says that I need to upgrade to premium, but it does not give me an upgrade… As it should not because I already paid for an upgrade for the next year.

Please help

Answers

  • durden
    durden Posts: 4,577 MFP Staff

    Weird. Your account definitely shows as having Premium when I looked just now.

    To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com