How do I get reports from my phone to email?

The most likely issue is that you're signed in to two different accounts, and the one you're trying to access via our website is not subscribed to Premium. You'll want to sign in to the same account, using the same credentials, on both platforms.

Here's some more info on how to export your data on all platforms; https://support.myfitnesspal.com/hc/en-us/articles/360032623371-Can-I-export-my-data-or-email-my-diary-to-my-trainer-doctor-or-nutritionist

To reach our support team for assistance, please visit https://myfitnesspal.zendesk.com/hc/en-us or email directly to support@myfitnesspal.com