Rant of a Bank Teller Supervisor

smittenmikish
smittenmikish Posts: 56
edited October 6 in Chit-Chat
Just a couple guidelines for people out there....

1. Don't lick your fingers before counting your money!!!!! A) Do you know how dirty it is? B) I really don't want to be thinking about your saliva while I'm counting it back out later. :sick:

2. PLEASE don't put staples in your checks. We have to rip them out anyway... they get stuck in our scanners... and are just plain annoying.

3. Don't crumple up your check, spill coffee on it, accidentally take notes on it, let your kid scribble on it, etc. It will be returned and you will get a fee!!

4. YOU, yeah you... I can see you picking your boogers in the drive thru... just because you think I can't... doesn't make your gold digging fair game.

5. If I am making a phone call in the back, and you've just given me a fraudulent check... YES you are being arrested... you might not want to hang around in the lobby and eat cookies. :huh:

6. If you have to cough... please don't do it in my face.

7. It is not my fault that you don't keep a check register... If you are negative 99.9% of the time it is YOUR FAULT!!!

8. We move as fast as we can... If you don't like the wait... go to an ATM!!!!!

9. You don't have a deposit slip... You don't know your account number... You don't know your balance... You don't know what you are depositing... :grumble:

10. If you are getting fees without you just making dumb mistakes... you are in the wrong account... go see a banker.

11. Don't come up to my window, do a cash withdrawl... wait for me to count it back to you, only to hand it to your buddy next to you to deposit in his account at the next teller window. Heard of a transfer?

12. Treat your friendly neighborly teller respectfully. :smile: We have access to your full name, SSN, address, mother's maiden name, account numbers, direct deposits and ALL OF YOUR MONEY!!! :bigsmile:

Replies

  • smittenmikish
    smittenmikish Posts: 56
    I forgot one more good one...

    13. If you bought a chinsy coin counter for $12.00 at Walmart... it is NOT more accurate than my $4000.00 industrial coin counter!!!!
  • Unknown
    Unknown
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  • scar47
    scar47 Posts: 56 Member
    LOL good stuff
  • claireputput
    claireputput Posts: 26 Member
    LOL-I'll send the hubby to the teller from now on!
  • Shock_Wave
    Shock_Wave Posts: 1,573 Member
    HAHA awesome thread OP!!
  • trout78
    trout78 Posts: 102
    I work in the same industry as you and couldn't agree more with each and every one of your statements:bigsmile:
  • Stefanie7125
    Stefanie7125 Posts: 462 Member
    I use to work in a bank in my early twenties. There was one time that sticks out in my memory of all my "wonderful" customers, this elderly man came in and wanted to make a fairly large withdrawal, I asked for his ID. He looked at me and said "I have banked here for 40 years." To which I calmly replied, "do I look like I have worked here for 40 yrs?" I think my supervisor was too busy laughing to get upset. Seriously, tellers are only trying to protect you, the customer when they ask for ID. I NEVER let it bother me, I wish they all did!
  • boomboom011
    boomboom011 Posts: 1,459
    thats awesome right there. i havent been to my bank in months but i will always remember this.
  • curvygirl512
    curvygirl512 Posts: 423 Member
    Happy New Year
  • Bahet
    Bahet Posts: 1,254 Member
    As a customer I just wish tellers wouldn't start out with a bit of a smug attitude when I come in. They look at me with my hair in need of dye in old sweats and a T-shirt and no jewelry and I get a sense that I'm bothering them by wanting to make a deposit. Then they check my account. Suddenly it goes from "Can I help you?" with a snide tone to "Is there anything else I can do for you today Mrs. R?" with a bright, alert tone. I try to only go to one or 2 branches of our bank because they recognize me now. It's "Hello Mrs R! How are you today? How's the family?" When I have to go to a different branch it's back to the attitude.

    Don't judge a book by it's cover. Don't assume that because I'm there depositing only $100 that it will put my balance at $101.

    Years ago my parents did all of their banking at the local branch at the end of our neighborhood. One day my dad had to go into the branch near his work in downtown Detroit to do a transfer of a large amount of money. This was before computers. The teller started to have a bit of that smug attitude with my dad and said she'd need to call our local branch to verify funds. The way she said it was as if she half expected him to say "Well, never mind." and walk away. She called the local bank and said "This is X at the Detroit branch. I need to verify that a customer of yours has the funds to transfer $__ ." The local teller asked for the name. The Detroit teller said "Stanley Z..." and didn't get out anymore before the local teller said "Oh yea! Stan, yea he's fine. Tell him Kim said Hi!" Suddenly the Detroit teller was tripping over herself trying to be nice.

    I realize customers can be a pain in the butt. I've worked retail. BTDT. But on the flip side those who do deal with customers are all too often overly smug or make assumptions that are completely wrong.
  • cobracars
    cobracars Posts: 949 Member
    :bigsmile:

    4. YOU, yeah you... I can see you picking your boogers in the drive thru... just because you think I can't... doesn't make your gold digging fair game.

    I've NEVER done this in the drive thru!
    I usually do it in the parking lot and wipe it on my deposit just before I go into the bank lobby.
    :bigsmile:
  • ciaobellakiss
    ciaobellakiss Posts: 142

    12. Treat your friendly neighborly teller respectfully. :smile: We have access to your full name, SSN, address, mother's maiden name, account numbers, direct deposits and ALL OF YOUR MONEY!!! :bigsmile:

    I really don't want to mess with you.
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