Someone Please HELP!!!

chell53
chell53 Posts: 352 Member
in Fitness and Exercise
I have a Polar FT4 HRM which I love and it is not that old, just purchased a few weeks ago worked well up till today.......booooo
it is not figuring my Heart Rate correctly......I was really working out the watch keeps beeping telling me I am not in range and doing jumping jacks it says it is not in range ?????

Has anyone else had any problems with there Transmitter?? I did contact Polar, but you know it takes days for them to get back to you.....I had to send e-mail because I do not have a phone number......if anyone has a phone number to call I would appreciate it.....love to have accurate counts on exercise.....

Replies

  • TeaBea
    TeaBea Posts: 14,517 Member
    Is it registering zero? I need to put the chest strap under my bra strap ... to hold it in place. With some forms of exercise it's really easy to "lose" the signal on the monitor. I can see jumping jacks really jostling things around.
  • runningfromzombies
    runningfromzombies Posts: 386 Member
    I have a Polar FT7 and it happened to me recently too, just one day on a run. Still haven't figured out what caused it to lose the signal, but ever since I've been very careful to wet the contact area of the strap thoroughly before putting it on. Try it again tomorrow and see if it works, I haven't had issues again with mine.
  • Butterfly3730
    Butterfly3730 Posts: 220
    Make sure before you put the chest strap on that you are wetting it well. And make sure it is in the right position and the straps fit snugly. If all those things are ok, then yes, call them!
  • peacelily0507
    peacelily0507 Posts: 114
    Make sure before you put the chest strap on that you are wetting it well. And make sure it is in the right position and the straps fit snugly. If all those things are ok, then yes, call them!



    my seems to be registering ok but it beeps at me all the time...why does it do that? does it mean its NOT working properly?? I wasn't really sure why it was beeping
  • chell53
    chell53 Posts: 352 Member
    Thanks for the help..............it is wet well and fits nice and snug have not changed the way it fits since I purchased it.....it went to zero last week during aerobics class but then fixed itself and worked well after that..........today it just went funny beeps and tells me to check the transmitter???

    Have them on the phone and getting ready to send it back for a replacement.......just purchased it on January 5th.
  • claireputput
    claireputput Posts: 26 Member
    Oh wow, no answers, just concerns because I got mine in the mail today. What did they say when you talked to them?

    Thanks for the info to make sure it is really wet-I was a little leary of wetting it too much!

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