Replies
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Hi neacail, The longer you wear the Armband and the more data it records, the more accurate it will be. As some other members have mentioned, there are some activities that are not measured as accurately as others (and we’re constantly striving to improve) so you can either move your Armband as they’ve suggested or remove…
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Hi Jen, Sorry to hear this! We’d love to get a little more information on your issue. Please reach out to us at 888-850-2639 so we can help you out! Laurie
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Hi redheadedmommy, Sorry to hear you were having issues syncing with MFP. Unlinking and relinking the app should correct it. If you’re still having problems, please give us a call at (888) 850-BODY (2639) M-F 9-5 (EST) we’d love to help you out! Laurie
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Hi Kate4vt, Thanks for giving BodyMedia a chance! As mhalleymd mentioned, you can access MyFitnessPal from the App Gallery in the online Activity Manager. If you are still having issues syncing your device, please give us a call at please give us a call at (888) 850-BODY (2639) M-F 9-5 (EST) or reach us at…
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Hi runningindigo, It sounds like you have a great schedule to us! The more you wear your BodyMedia FIT, the more accurate it becomes as it adjusts to your unique burn. If your schedule fits your routine, then keep it up! Be sure to keep us updated on your progress! Best, Laurie
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Hi again runningindigo, Glad you are having fun with your BodyMedia FIT. You can use either daily calorie targets. Hope this helps! - Laurie
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Hi Angie, Glad to hear you’re trying out the BodyMedia FIT! If you are looking for a community to interact with, come find us on Facebook and Twitter! Keep us updated on your progress! -- Laurie
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Hi UrbanAthlete8, Sorry to hear you are having problems syncing your BodyMedia FIT. Please give us a call at (888) 850-BODY (2639) M-F 9-5 (EST) or reach us at http://www.bodymedia.com/Support-Help/Contact-Us, we’d love to help you out! - Laurie
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Hi rafa0794, Glad to hear you’re loving your BodyMediaFIT! Yes, it does seem like you sleep burn is on target for you age and weight. Hope this helps and best of luck reaching all your fitness goals! - Laurie
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Hi rachmass1, Sorry to hear you are having some issues! One of our Customer Support reps will be contacting you directly to set up a time to troubleshoot the issues you’re having. We hope we can get the issue resolved quickly! -Laurie
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Hi Rick, Looks like you got most of your questions answered. Regarding the question about scales, if you get a Withings scale, you can sync it to your BodyMedia account so that the weight measurements are automatically uploaded and you don’t need to manually enter your weight. If you have any other questions, feel free to…
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Hi Bettacheckyos, Thanks for checking out the BodyMediaFIT! We do pride ourselves for being the most accurate calorie counter on the market. But we also keep track of your sleep efficiency so that you can get more and better restful sleep which is essential for weight loss and health. We also provide you with an accurate…
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Hi Don, Come find us on Facebook or Twitter to see what some of our fans have to say. We have a great community that can answer any questions you might have! Thanks for considering us! - Laurie
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Hi jenmsu83, Glad to hear you are loving your BodyMediaFIT! If you haven’t upgraded your firmware recently, we recommend you do that. You can only go into your Activity Manager and edit your activity for those intervals that you are not wearing your BodyMediaFIT. Use the "Edit Off-Body" option located in the Calories…
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Hi SanDiegoCasey, MyFitnessPal makes an adjustment when comparing the MFP estimate and the BodyMedia data. As long as you are not manually logging activity in MFP, your calorie burn information will be ok. If you are still having issues or have any other questions, you can always reach us at 888-850-2639 We would be happy…
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Hi Shorthand73, The “total calories burned” provided by BodyMedia FIT represents the total number of calories you burn per day. The “calorie balance” provided by BodyMedia FIT represents the daily balance between calories burned and calories consumed determined by the goal you entered into the system. For example you’re…
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Hi MummaPage, What a great gift for yourself! We’re happy to hear you are considering a BodyMedia FIT. We are proud to be the most accurate body monitoring device on the market for measuring calorie burn. As other people have mentioned, you do need a subscription. If you have any questions while setting up your Armband,…
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Hi Smoothnotchun, Thank you for taking the time to investigate the BodyMedia FIT! If a low impact exercise like Pilates is not registering your burn, you are able to go into the BodyMedia Activity Manager and make adjustments. If this continues to be an issue, please don’t hesitate to reach us at 888-850-2639. We would be…
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Hi ibach08, We’re glad that you are considering getting a BodyMedia FIT! We pride ourselves on having the most accurate calorie burn on the market and hope the Armband will help you reach all your fitness goals. The subscription for the Activity Manager allows our customers to seamlessly and invisibly install updates to…
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Hi sassybanana, It should automatically be syncing. If you are still having troubles, please give us a call at (888) 850-BODY (2639) M-F 9-5 (EST) or reach us at http://www.bodymedia.com/Support-Help/Contact-Us, we’d love to help you out! - Laurie (BodyMedia)
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Hi mrsewert, Is 3900 the calorie goal showing in MFP? We’ll need some more information to help figure out what’s wrong. Please give us a call at (888) 850-BODY (2639) M-F 9-5 (EST) or reach us at http://www.bodymedia.com/Support-Help/Contact-Us, we’d love to help you out! - Laurie (BodyMedia)
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Hi SameMe, Glad you’re loving your BodyMedia FIT Armband. Good sleep can help suppress your appetite and maintain your energy, which is critical to weight loss. Learning more about your sleep patterns can help you create a more effective sleep schedule for better results. Hope this helps! Keep us posted on your progress!…
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Hi Dchase342, You receive a three months free package with the purchase of a new armband. However, you can still purchase a subscription for use with your used armband. Drivers, too, can be downloaded from the bodymedia.com website. As dogacreek mentioned you will need the serial number to register. Once you have your…
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Hi Dogacreek, Thanks for giving us a try! We are honored that you have made BodyMedia part of your fitness journey. We believe that keeping track of your burn, sleep, and your activity is essential to achieving your fitness goals and we pride ourselves with being the most accurate device on the market. Keep us updated on…
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Hi Quirkyleprech, Yes, if you are burning around 2400 calories a day, you should be eating around 1400 calories to lose two pounds. Not eating enough can slow your weight loss so make sure your body is fueled up with healthy food, especially if you are working out regularly. Hope this helps! Best of luck! - Laurie
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Hi LEC1978, Sorry to hear you are having trouble with your BodyMedia FIT. If you are still having issues or have any questions, you can always reach us at 888-850-2639. We would be happy to help you out! - Laurie
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Hi elishazf, Yes, your BodyMedia FIT should stand up to the sweatiest workout! As wolfchild59 pointed out, you can get an extra Armband strap. You can hand wash the elastic armband strap with mild soap and water by detaching it from the FIT device. The device is, however, not waterproof so make sure you take it off before…
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Hi! I work for BodyMedia. Thanks for considering our product! As others have pointed out here, you can sleep with the BodyMedia FIT on.! In fact, it’ is designed to be worn overnight so that your sleep quality and calorie burn can be monitored. Getting a good night’s sleep is essential to fitness and weight loss, so as…
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Hi dedee, I work at BodyMedia and our BodyMedia FIT Armbands are available through Jenny Craig and Jillian Michaels 360 Weight Loss Navigator Program. We offer a complete on-body monitor system that tracks the intensity of your workout, steps taken, quality of your sleep and your daily calorie burn (with 95% accuracy).…
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Hi, Glad to see that you are shopping around. I work for BodyMedia and we pride ourselves on being the most accurate device on the market for calculating your caloric burn. Since our device is worn on the body, we can calculate burn using information gathered directly from your own body. And because we use four different…